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Record Nr. |
UNINA9910978229003321 |
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Autore |
Habscheid Stephan |
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Titolo |
Voice Assistants in Private Homes : Media, Data and Language in Interaction and Discourse |
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Pubbl/distr/stampa |
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Bielefeld : , : transcript Verlag, , 2025 |
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©2025 |
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ISBN |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (0 pages) |
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Collana |
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Altri autori (Persone) |
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HectorTim |
HoffmannDagmar |
WaldeckerDavid |
ArndtMaria |
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Soggetti |
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SOCIAL SCIENCE / Media Studies |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di contenuto |
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Cover -- Contents -- Voice Assistants in Private Homes. Introduction to the Volume -- 1. The Emergence of Voice Assistants -- 2. Controversial Discourses, Household Publics, and Everyday Practices -- 3. Media Appropriation as a Linguistically Mediated Practice -- 4. Smart Speaker Use and the Social Consequences for Everyday Reality -- 5. On the Contributions in this Volume -- Acknowledgements -- References -- I Voice Assistants in Private Homes. Conceptual Considerations -- The DataEconomy@Home -- 1. Introduction -- 2. Private Spheres: Genealogical Remarks on the Private Home -- 3. Information Control: Privacy in the 20th Century -- 4. Digital Self‐Constitution and Machine Learning@Home -- 5. Conclusion: How Surveillance Capitalism Taps into Just Another Realm of Experience -- Acknowledgments -- References -- Voice Assistants, Capitalism, and the Surveillance of Social Reproduction -- 1. Introduction -- 2. Capitalist Accumulation and Social Reproduction -- 3. Surveillance of Production, Circulation, and Social Reproduction -- 4. Personal Digital Assistants in Capitalist Accumulation and Social Reproduction -- 5. Conclusion -- References -- Machines as Partners -- 1. Introduction -- 2. Machines as Partners: |
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Computers as Social Actors -- 3. Talking with Machines - the "CAT Technology Equivalence Model" -- 4. Communication with Machines in Contexts of Dependency -- 4.1. The Study: VAs in Households with Individuals with Special Needs -- 4.2. Types and Frequency of Interactions -- 4.3. Verbal Communication -- 4.4. Accommodation to 'Technical Alexa' or 'Anthropomorphic Alexa' -- 5. Conclusion and Outlook -- Acknowledgements -- References -- Human‐Machine Interaction as a Complex Socio‑Linguistic Practice -- 1. Introduction: The AAS‐Model of HMI as a Complex Socio‑Linguistic Practice. |
2. The CASAMASA Approach as One of the Earliest Reference Points for Interpreting Linguistic User Behavior -- 2.1 The Academic Discourse on "Simplified Registers" as a Counterpoint to CASAMASA? -- 2.2 Historical foundations of the academic discourse on "Computer‑Talk" (Zoeppritz 1985) -- Example 1: Krause and Hitzenberger (1992, 159-60) -- 2.2.1 User types according to Fischer (2006) -- 2.2.2 The heterogeneity of HMI (Lotze 2016) -- Levels of asymmetry (Lotze 2016, 346): -- Levels of asymmetry of HMI and their effects -- 3. How Do Users Linguistically Interact With AI in Our Empirical Studies? Alignment, Acceptance and Simplification (AAS) -- 3.1 "Alignment" as a Preconscious Phenomenon -- Example 2: Lotze (2019, 314) -- Example 3: Greilich (in preparation) -- 3.2 "Acceptance" as a Transitional Phenomenon -- Example 4: Max corpus 501-526 -- 3.3 Simplification as an Affordance‐Bound and Affordance‐Unbound User Style -- Example 5: Imperative as affordance‐bound simplification (Amazon Alexa, Greilich, in preparation) -- Example 6: Isolated keywords as affordance‐unbound simplification (Amazon Alexa, Greilich, in preparation) -- Example 7: Collaborative travel planning (1-3) and essay task with ChatGPT (Lotze and Aydin, in preparation) -- 4. A Model for HMI as a Complex Socio‐Linguistic Practice -- Dimension 1: Technological affordances and anthropomorphic design -- Dimension 2: Cognitive awareness levels of the user -- Dimension 3: User language as a continuum of AAS (Alignment, Acceptance, Simplification) -- External influencing factors: -- References -- II Linguistic Exchange with Voice Assistants as a Practical Problem -- "Oh, Now I have to Speak" -- 1. Introduction -- 2. Background -- 2.1 Older adults in social interaction (and interacting with technology) -- 2.2 IPAs in social interaction -- 3. Data and Method -- 4. Analysis. |
4.1 Instructing the Use and Exploring IPAs for the First Time -- Excerpt 1 (190925VHSB001521okgoogle) -- Excerpt 2A (190925VHSB001633okgoogle) -- Excerpt 2B (190925VHSB001633okgoogle, continuation of Excerpt 2A) -- 4.2 Discovering IPAs and assessing their value for non‐expert users -- Excerpt 3A (190919NOS010910) -- Excerpt 3B (190919NOS010910, continuation of Excerpt 3A) -- 5. Conclusion -- Acknowledgements -- References -- Stylizing the Ideal User -- 1. Introduction -- 2. Style, Styling, and Stylization -- 3. Voice Assistants and their Addressees -- 4. Stylizing the Ideal User -- 4.1. Methodological approach -- 4.2. Accent stylization of non‐Western names -- Excerpt 1 - Accent stylization of the name "Ibrahim" -- Excerpt 2 - Remembering how to pronounce names like Siri -- 4.3. Accent stylization of wake words "Echo", "Alexa", and "Hey Siri" -- Excerpt 3: Accent stylization of "Echo" -- Excerpt 4: Accent stylization of "Hey Siri" -- 5. Conclusions -- Transcription Conventions -- Acknowledgements -- References -- Linguistic Practices as a Means of Domesticating Voice‐Controlled Assistance Technologies -- 1. Introduction: Smart Technologies between Public Discourse and Private Practice -- 2. Characteristics of Smart Speakers: How to Investigate them from an Empirical Linguistic Perspective -- 3. Theoretical Foundations: Linguistics of Practices, |
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Interaction, and Media -- 4. Analysis -- 4.1 Linguistic Organization I: The 'VUI Dialogue' -- Example 1: How will the weather be today? -- 4.2 Linguistic Organization II: VUIs as Participants in Multi‑Party Interactions -- Example 2: "Super Alexa Mode" -- 4.3 The Linguistic Accomplishment of Social Usage Practices -- 4.3.1 Early stage -- Example 3: "You asked for mom" -- 4.3.2 Later stage -- Example 4: "When is the next bus?" -- 5. From Smart Speakers to Smart Homes: An Outlook -- Acknowledgements. |
References -- III Privacy and Data Protection as Practical Problems -- Glitch Studies and Smart Speakers -- 1. Introduction -- 2. Literature Review -- Privacy and Smart Speakers -- Glitch Studies -- 3. Methods -- 4. Results -- 5. Discussion and Conclusion -- References -- The Role of Imagined Sociotechnical Affordances in Shaping Experiences of Privacy in Smart Speakers -- 1. Introduction -- 2. Theoretical Framework -- 2.1 Privacy and smart speakers -- 2.2 Smart speakers and the privacy calculus theory -- 2.3 Smart speaker affordances -- 3. Methods -- 3.1 Student focus groups -- 3.2 Family interviews -- 3.3 Methodological limitations -- 3.4 Connection to prior research -- 4. Results -- 4.1 Controllability affordance -- 4.2 Assistance affordance -- 4.3 Conversation affordance -- 4.4 Linkability affordance -- 4.5 Recordability affordance -- 4.6 Locatability affordance -- 5. Discussion: Adoption Considerations -- 6. Conclusion -- References -- Mostly Harmless? Everyday Smart Speaker Use and Pragmatic Fatalism -- 1. Introduction -- 2. From Privacy Paradox to Privacy Cynicism -- 3. Research Design -- 4. Four Shades of Fatalism -- 4.1 Resignation -- 4.2 Cynicism -- 4.3 Trust -- 4.4 Pragmatic fatalism -- 5. Discussion -- 5.1 Fatalism -- 5.2 Domestication -- 6. Conclusion -- References -- How to Make GDPR a Threat Again -- References -- IV Technical Infrastructures as a Practical Problem -- Demystification of Technology -- 1. Introduction and Background -- 2. State of the Art -- 2.1. Privacy Concerns About the Use of VAs -- 2.2. Usable Privacy for Greater Data Literacy -- 3. Methodology -- 4. Findings and Implementation -- 4.1. Data Export Wizard -- 4.2. Data Visualization Dashboard -- 5. Discussion -- 5.1. Data Work Promotes Data Awareness and Literacy -- 5.2. Towards Better Support in Requesting Data (According to Article 15 of the GDPR). |
5.3. Towards Demystification: Visualization and Sense‐making of Data -- 5.4. Raising Awareness of the Technological Infrastructure in Which the VA is Embedded -- 5.5. Limitations and Reflections -- 6. Conclusion -- Acknowledgements -- References -- Innovating Alexa amid the Rise of Large Language Models -- 1. Introduction -- 2. Research Object and State of Research -- 2.1 Studying the Alexa Prize Competitions -- 2.2 Large Language Models as a problem for Alexa -- 3. Theorizing the Vortex between Platforms and their Complementors -- 3.1 Alexa as a Platform in the Alexa Prize -- 3.2 Platform practices as infrastructuration -- 4. Study Design and Material -- 5. Analysis: Perspectives on Building AI for Alexa -- 5.1 Navigating the implementation of LLMs into Alexa -- 5.2 Implementing LLMs into Alexa: Deciding who talks to the user -- 5.2.1 Building a pipeline: Classifying criteria that govern when to swap between models -- 5.2.2 Transitioning between algorithmic approaches through testing -- 5.3 Catching Up with Innovation: The APCs as a Testing Ground for Alexa‐LLMs -- 6 Conclusion -- Acknowledgements -- References -- List of Authors. |
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Sommario/riassunto |
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Voice Assistants such as Amazon's Alexa populate private homes as well as smartphones, TVs and cars. While suggesting easy living with smart devices, these assistants are criticized as the next step of corporate and state surveillance of the private home, or as harbingers |
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of new and simplified linguistic practices. The contributors to this volume focus on the transformation and persistence of everyday linguistic, media and data practices under platformized conditions and new interfaces. This collection thus brings together perspectives from media sociology, media studies, media linguistics and domestication research. |
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