1.

Record Nr.

UNINA9910973857803321

Autore

Bowman James S. <1945-, >

Titolo

The professional edge : competencies in public service / / James S. Bowman. [et al.]

Pubbl/distr/stampa

London ; ; New York : , : Routledge, , 2016

ISBN

1-315-66922-6

1-317-36347-7

1-317-36346-9

Descrizione fisica

1 online resource (169 p.)

Disciplina

352.3

Soggetti

Public administration

Civil service positions

Public officers

Nonprofit organizations - Employees

Executives

Human services personnel

Service industries workers

Professional employees

Vocational qualifications

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

"First published 2004 by M.E. Sharpe"--t.p. verso.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; List of Tables, Figures, and Exhibits; Preface; Acknowledgments; 1. Public Service Today: Complex, Contradictory, Competitive; 2. The Technical Professional: Developing Expertise; 3. The Ethical Professional: Cultivating Scruples; 4. The Consummate Professional: Creating Leadership; 5. The Future of Public Service: Cases and Commentary for the New Millennium; References; About the Authors; Index

Sommario/riassunto

The new context and character of public service - shifting values, entrepreneurship, information technology, multi-sector careers - require enhanced technical, ethical, and leadership skills. This concise and readable work describes what it means to be a consummate



professional public servant. It sets standards for everyone who conducts the public's business and links them with performance management, human resource administration, and information technology skills. The authors identify the ethical foundations of public service and how to integrate them in practice. They also address individual leadership, what it means, and how it is based on a foundation of technical and ethical skills. Filled with original illustrative examples and case studies from government, the non-profit sector, and business, The Professional Edge is an ideal supplement for any introductory course in Public Administration or Ethics in the Public Service.