1.

Record Nr.

UNINA9910972448403321

Autore

Li Patrick

Titolo

JIRA 5.2 essentials : learn how to track bugs and issues, and manage your software development projects with JIRA / / Patrick Li

Pubbl/distr/stampa

Birmingham, U.K., : Packt Pub., 2013

ISBN

9781782179993

1782179992

Edizione

[1st edition]

Descrizione fisica

1 online resource (396 p.)

Collana

Professional expertise distilled

Disciplina

658.4038

Soggetti

Computer software - Development

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

Intro -- JIRA 5.2 Essentials -- Table of Contents -- JIRA 5.2 Essentials -- Credits -- About the Author -- About the Reviewers -- www.PacktPub.com -- Support files, eBooks, discount offers and more -- Why Subscribe? -- Free Access for Packt account holders -- Instant Updates on New Packt Books -- Preface -- What this book covers -- What you need for this book -- Who this book is for -- Conventions -- Reader feedback -- Customer support -- Errata -- Piracy -- Questions -- 1. Getting Started with JIRA -- The JIRA architecture -- High-level architecture -- Web browsers -- Application services -- Data storage -- The JIRA installation directory -- The JIRA home directory -- System requirements -- Hardware requirements -- Software requirements -- Operating systems -- Java platforms -- Databases -- Application servers -- Installation options -- Installing JIRA -- Installing Java -- Installing MySQL -- Prepare MySQL for JIRA -- Installing JIRA -- Obtaining and installing JIRA -- Configuring jira-application.properties -- The JIRA setup wizard -- Configuring JIRA as a service -- Post-installation configurations -- Configuring the application server -- Configuring HTTPS -- Installing the database drivers -- Managing the database setup -- Summary -- 2. Project Management -- The JIRA hierarchy -- Project category -- Project -- Issue -- Field -- Project permissions -- JIRA Administration -- Creating projects -- Project interfaces -- Project administration -- The Summary tab -- The Components tab -- Creating components -- Managing components --



Component lead and default assignee -- The Versions tab -- Creating versions -- Managing versions -- The Issue Collectors tab -- Other tabs -- Project Browser -- The project category revisited -- Browsing a project -- The Summary tab -- The Issues tab -- The Road Map tab -- The Change Log tab.

The Versions/Components tab -- The Source/Reviews tab -- The help desk project -- Creating a new project category -- Creating a new project -- Assigning a project to a category -- Creating new components -- Creating new versions -- Putting it together -- Summary -- 3. Issue Management -- Understanding issues -- What does an issue look like? -- Working with issues -- Creating an issue -- Editing an issue -- Deleting an issue -- Moving an issue between projects -- Casting a vote on an issue -- Receiving notifications on an issue -- Assigning issues to others -- Issue linking -- Enabling issue linking -- Creating link types -- Linking other issues -- Linking remote contents -- Issue cloning -- Time tracking -- Enabling time tracking -- Specifying original estimates -- Logging work -- Issues and comments -- Adding comments -- Managing your comments -- Permalinking a comment -- Attachments -- Enabling attachments in JIRA -- Attaching files -- Attaching screenshots -- Issue types and subtasks -- Creating issue types -- Deleting issue types -- Subtasks -- Enabling subtasks -- Creating subtasks -- Issue type schemes -- Creating issue type schemes -- The Help Desk project -- Creating issue types -- Creating an issue type scheme -- Putting it together -- Summary -- 4. Field Management -- Built-in fields -- Custom fields -- Custom field types -- Simple fields -- JIRA specialized fields -- Multi-value fields -- Searchers -- Custom field context -- Managing custom fields -- Adding a custom field -- Editing/deleting a custom field -- Configuring a custom field -- Adding custom field contexts -- Configuring select options -- Setting default values -- Field configuration -- Adding a field configuration -- Editing/deleting a field configuration -- Copying a field configuration -- Managing field configurations -- Field description -- Field requirement.

Field visibility -- Field rendering -- Screens -- Field configuration scheme -- Managing field configuration schemes -- Adding a field configuration scheme -- Editing/deleting a field configuration scheme -- Copying a field configuration scheme -- Configuring a field configuration scheme -- Associating a field configuration scheme with a project -- The Help Desk project -- Setting up a custom field -- Setting up the field configuration -- Setting up a field configuration scheme -- Putting it together -- Summary -- 5. Screen Management -- JIRA and screens -- Working with screens -- Adding a screen -- Editing/deleting a screen -- Copying a screen -- Configuring screens -- Adding a field to a screen -- Deleting a field from a screen -- Reordering fields on a screen -- Using screen tabs -- Adding a tab to a screen -- Editing/deleting a tab -- Reordering tabs -- Working with screen schemes -- Adding a screen scheme -- Editing/deleting a screen scheme -- Copying a screen scheme -- Configuring a screen scheme -- Adding an association -- Editing/deleting an association -- An issue type screen scheme -- Adding an issue type screen scheme -- Editing/deleting an issue type screen scheme -- Copying an issue type screen scheme -- Configuring an issue type screen scheme -- Associating issue types to screen schemes -- Editing/deleting an association -- Activating an issue type screen scheme -- The Help Desk project -- Setting up screens -- Setting up screen schemes -- Setting up issue type screen schemes -- Putting it together -- Summary -- 6. Workflows and Business Processes -- Mapping business processes -- Understanding workflows -- Managing workflows --



Creating a workflow -- Editing a workflow -- Publishing a draft -- Steps and issue statuses -- Adding a step to a workflow -- Editing a step -- Deleting a step -- Transitions -- Adding a transition between steps.

Editing a transition -- Deleting a transition -- Configuring a transition -- Conditions -- Adding a condition to transition -- Validators -- Adding a validator to transition -- Post functions -- Adding a post function to transition -- Using the workflow designer -- Deleting a workflow -- Copying a workflow -- Importing/exporting a workflow -- Using the JIRA workflow sharing plugin -- Exporting a workflow bundle -- Importing a workflow bundle -- Using other workflow plugins -- JIRA Suite Utilities -- JIRA Workflow Toolbox -- JIRA Misc Workflow Extensions -- JIRA Workflow Enhancer -- Workflow schemes -- Creating a workflow scheme -- Configuring a workflow scheme -- Assigning a workflow to an issue type -- Editing/deleting an association -- Editing a workflow scheme -- Deleting a workflow scheme -- Copying a workflow scheme -- Activating a workflow scheme -- The Help Desk project -- Setting up an issue status -- Setting up workflows -- Setting up workflow schemes -- Putting it together -- Summary -- 7. E-mails and Notifications -- JIRA and e-mail -- Mail servers -- Working with outgoing mails -- Adding an outgoing mail server -- Disabling the outgoing mail -- Enabling SSL over SMTP -- Sending a test mail -- Mail queues -- Viewing the mail queue -- Flushing the mail queue -- Manually sending e-mails -- Events -- Adding a mail template -- Adding a custom event -- Firing a custom event -- Notifications -- The notification scheme -- Adding a notification scheme -- Editing a notification scheme -- Deleting a notification scheme -- Copying a notification scheme -- Managing a notification scheme -- Adding a notification -- Deleting a notification -- Assigning a notification scheme -- Troubleshooting notifications -- Incoming e-mails -- Adding an incoming mail server -- Mail handlers -- Creating a new issue or adding a comment to an existing issue.

Adding a comment with the entire e-mail body -- Adding a comment from the non-quoted e-mail body -- Creating a new issue from each e-mail message -- Adding a comment before a specified marker or separator in the e-mail body -- Adding a mail handler -- Editing and deleting a mail handler -- The Help Desk project -- Setting up mail servers -- Setting up custom events -- Setting up a notification scheme -- Setting up notifications -- Putting it together -- Summary -- 8. Securing JIRA -- User directories -- Managing user directories -- Connecting to LDAP -- Users -- User Browser -- Adding a user -- Enabling public signup -- Enabling CAPTCHA -- Groups -- Group Browser -- Adding a group -- Editing group membership -- Deleting a group -- Project roles -- Project Role Browser -- Adding a project role type -- Editing a project role -- Deleting a project role -- Managing default members -- Assigning project role members -- JIRA permissions hierarchy -- Global permissions -- JIRA system administrator versus JIRA administrator -- Configuring global permissions -- Granting global permissions -- Revoking global permissions -- Project permissions -- Permission schemes -- Adding a permission scheme -- Editing a permission scheme -- Deleting a permission scheme -- Copying a permission scheme -- Configuring a permission scheme -- Granting a permission -- Revoking a permission -- Applying a permission scheme -- Issue security -- Issue security scheme -- Adding an issue security scheme -- Configuring an issue security scheme -- Adding a security level -- Assigning users to a security level -- Setting a default security level -- Deleting a security level -- Applying an issue security scheme -- Troubleshooting



permissions -- Workflow security -- The Help Desk project -- Setting up groups -- Setting up user group association -- Setting up permission schemes.

Setting up permissions.

Sommario/riassunto

Learn how to track bugs and issues, and manage your software development   projects with JIRA Learn how to set up JIRA for software development Effectively manage and handle software bugs and issues Includes updated JIRA content as well as coverage of the popular GreenHopper plugin In Detail Atlassian’s JIRA provides issue tracking and project tracking for software development teams to aid speed of development and quality of code. This book will show you how to develop software more efficiently by planning, designing, and customizing your own JIRA implementation. JIRA is a popular issue tracking product designed for better bug tracking, issue tracking, and project management. JIRA 5.2 Essentials provides a comprehensive guide covering everything you will need to plan, set up, design, customize, and manage your software development projects efficiently and to a professional standard. In this practical book you will learn how to design and implement JIRA for project and issue tracking. You will jump into the installation and design of JIRA before going through the required techniques to effectively manage issues that threaten your software development project. Each chapter builds on the last, taking you through important concepts and techniques such as business processes and workflows, setting up e-mail notifications, field and screen management, and reporting. Using these techniques you will be able to make JIRA adapt to your organization and save time and energy by developing software more efficiently. Newly improved and updated to JIRA 5.2 this book also includes a section about GreenHopper and Agile development with JIRA.



2.

Record Nr.

UNINA9910878983103321

Autore

Willcocks Leslie

Titolo

Transformation in Global Outsourcing : Towards Digital Sourcing of IT and Business Services / / edited by Leslie Willcocks, Ilan Oshri, Julia Kotlarsky

Pubbl/distr/stampa

Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2024

ISBN

9783031610226

3031610229

Edizione

[1st ed. 2024.]

Descrizione fisica

1 online resource (533 pages)

Collana

Technology, Work and Globalization, , 2730-6631

Altri autori (Persone)

OshriIlan

KotlarskyJulia

Disciplina

658.4058

Soggetti

Technological innovations

Operations research

Innovation and Technology Management

Operations Research and Decision Theory

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di contenuto

Chapter 1 The Outsourcing Pivot: Advances and Challenges -- Part I Governing Traditional Outsourcing Services -- Chapter 2 The Governing Mechanisms of Successful Multisourcing Projects -- Chapter 3 What The Guardian Does in Multisourcing Projects -- Chapter 4 IT Multi-sourcing and Opportunistic Behaviour in Conditions of Uncertainty -- Chapter 5 Conflict Resolution in Business Services Outsourcing -- Part II Advancing Sourcing Performance -- Chapter 6 Managing Tensions in Globally Distributed Work -- Chapter 7 On Dissatisfaction with Offshore-Outsourcing: Is Backsourcing the Right Response? -- Chapter 8 Status Differentials and Framing in the Implementation of Task Migration Strategies -- Part III Shifting from Traditional Sourcing to Digital Services -- Chapter 9 The Evolution of Intelligent Automation as a Sourcing Option -- Chapter 10 Formal and Relational Governance of Artificial Intelligence Outsourcing -- Chapter 11 Internet-based Sourcing – Cloud and Crowdsourcing as Delivery Models -- Chapter 12 A Process Perspective on Emerging Value in



Tournament-based and Collaborative Crowdsourcing -- Chapter 13 Digitalized Flexible Organisations: Toward the Future Sourcing of Work -- Chapter 14 Emerging Sourcing Challenges: Innovation, Net Zero and Digital Transformation.

Sommario/riassunto

With businesses facing rapid change in technologies and digital business models, decision makers need to keep apace with the latest thought leadership in order to deliver value to stakeholders. This edited volume provides a comprehensive guide to the range of digital sourcing models and supporting technologies that deliver value to their sourcing engagements. It will be of great value to scholars and students of sourcing and digital business models, as well as practitioners and policymakers working in this space. Leslie Willcocks is Professor Emeritus at the London School of Economics and Political Science, Associate Fellow of Green Templeton College, Oxford (UK), and co-editor of the Journal of Information Technology and JIT Teaching Cases. He has an international reputation for his work on automation and the future of work; ITO/BPO outsourcing; cloud computing; digital business; strategy; automation; IT and innovation; organisational change; and global business management. He has published 75 books, and over 200 refereed papers in journals such as Harvard Business Review, California Management Review, Sloan Management Review, and Journal of Management Studies. He regularly presents at academic and practitioner conferences, and advises corporations and government agencies internationally. Ilan Oshri is Professor of Information Systems and the Director of the Centre of Digital Enterprise at the University of Auckland Business School, New Zealand. His research interests revolve around sourcing, digital transformation, digital sustainability and emerging technologies. He conducted research and advisory with global firms such as IBM, Tata Consultancy Services, Boston Consulting Group, KPMG, Accenture and many others. His work was published in leading international journals. He has published 22 books and dozens of industry reports and teaching cases on global sourcing, digital transformation, and emerging technologies. Julia Kotlarsky is a Professor of Information Systems at the University of Auckland Business School, New Zealand. Her research interests revolve around technology sourcing and innovation, digital transformation, digital sustainability and interface between Artificial Intelligence and humans. Her work is published in leading academic journals and books. Her publications are based on research conducted in companies such as IBM, Tata Consultancy Services, SAP, Infosys, Cognizant, Pactera and many others.