This book is a ready reference of troubleshooting, diagnostics, and repair processes and procedures for a range of commonly used personal computers and peripheral devices. Written in the popular Black Book format with a hardware focus. Unlike other PC troubleshooting books, you don't have to read through pages of text to find a solution. This book cuts out the unnecessary background reference material and filler to bring you clear, concise, and necessary reference information followed by problem solving solutions in an easy-to-use format. Each unit within the book contains: a common customer complaint, symptoms common to the problem, tools needed (hand, hardware, or software), step-by-step processes used to verify |