1.

Record Nr.

UNINA9910967201903321

Autore

Perry Lewis

Titolo

Front desk management . 1 / / Lewis Perry

Pubbl/distr/stampa

Chandni Chowk, Delhi, : Global Media, 2009

ISBN

1-282-96778-9

600-00-2429-0

93-80075-18-9

Edizione

[1st ed.]

Descrizione fisica

1 online resource (170 p.)

Soggetti

Hotel front desk personnel

Hotel management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Cover title.

"Education for everyone."

Nota di contenuto

Table of Contents; Front Office Management; Front Office Components; Customer Care; Customer Relationship; Hotel Manager and Guest Service; Hotel Reservation; Internet Reservation Module Demonstration; Hospitality Software

Sommario/riassunto

Front Office Management Front Office Components Customer Care Customer Relationship Hotel Manager and Guest Service Hotel Reservation Internet Reservation Module Demonstration Hospitality Software"