1.

Record Nr.

UNINA9910965723203321

Autore

Burtonshaw-Gunn Simon A

Titolo

Essential tools for organizational performance : tools, models and approaches for managers and consultants / / Simon A. Burtonshaw-Gunn and Malik G. Salameh

Pubbl/distr/stampa

Hoboken, NJ, : Wiley, 2009

ISBN

9786612483172

9780470685587

0470685581

9781282483170

128248317X

9780470747360

0470747366

Edizione

[1st ed.]

Descrizione fisica

1 online resource (148 p.)

Altri autori (Persone)

SalamehMalik G

Disciplina

658

658.4/06

Soggetti

Organizational change

Knowledge management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

ESSENTIAL TOOLS FOR ORGANIZATIONAL PERFORMANCE; CONTENTS; ACKNOWLEDGEMENTS; ABOUT THE AUTHORS; INTRODUCTION; CHAPTER 1: PROCESS IMPROVEMENT; CHAPETR 2: CHANGE MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT; CHAPETR 3: PEOPLE-FOCUSED PERFORMANCE MANAGEMENT; CHAPTER 4: KNOWLEDGE MANAGEMENT AND PERFORMANCE; CHAPETR 5: ORGANIZATIONAL DEVELOPMENT AND PERFORMANCE THROUGH COLLABORATIVE WORKING; REFERENCES; INDEX

Sommario/riassunto

This book focuses on organizational development for increased business performance. The text and models cover process management, leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors. First, the



role of knowledge management in organizational and individual improvement is vital. Secondly, performance management for individual employees, and collaboration between organizations can bring about lasting change and development. Each chapter presents a balance between the organization's and