1.

Record Nr.

UNINA9910964494203321

Autore

Hatchuel Armand

Titolo

Experts in organizations : a knowledge-based perspective on organizational change / / Armand Hatchuel and Benoit Weil ; translated by Liz Libbrecht

Pubbl/distr/stampa

Berlin ; ; New York, : Walter de Gruyter, 1995

ISBN

9783110884517

3110884518

Edizione

[Reprint 2011]

Descrizione fisica

1 online resource (236 p.)

Collana

De Gruyter studies in organization ; ; 63

Classificazione

MS 4850

Altri autori (Persone)

WeilBenoit

Disciplina

658.5/14

Soggetti

Expert systems (Computer science) - Industrial applications

Production engineering - Automation

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. [219]-222).

Nota di contenuto

Front matter -- Contents -- Acknowledgements -- Introduction -- Part 1 -- Chapter 1: Exploring expertise - Objectives and materials of a study -- Chapter 2: Artisan, repairer, strategist - Different facets of expertise -- Chapter 3: Life of Expertise and Metamorphosis of actors - Birth, crises and development of expert systems -- Chapter 4: The nature of management techniques - Dynamics and unexpected repercussions of rationalization -- Chapter 5: Hidden crises of industrial expertise - Practical and cultural stakes in expert systems -- Chapter 6: Conclusion -- Part 2: Four case histories of expert systems -- Introduction -- Chapter 1: TOTEM - The reconstruction of production planners' expertise -- Chapter 2: Cornélius - Fragmented expertise of maintenance specialists -- Chapter 3: GESPI - Discovery of station traffic planners' expertise -- Chapter 4: Naval - Undefinable expertise of strategic planners -- Bibliography

Sommario/riassunto

Organizational learning is currently a subject of intense debate in the study of corporate dynamics. But how can such a concept be used effectively without a thorough understanding of the way in which organizations produce and distribute knowledge? An in-depth analysis of expert system projects afforded a choice opportunity for studying such questions. Drawing on four case studies, the authors identify and



explore the dynamics of three basic types of expertise. They simultaneously reveal the crisis in expertise experienced by firms facing the demands of product variety and innovation. In such industrial contexts, organizational and managerial theories clearly have to include new approaches, presented here, which focus on the dynamics of expertise.