1.

Record Nr.

UNINA9910962930103321

Autore

Haselkorn Mark P

Titolo

Strategic management of information and communication technology : the United States Air Force experience with Y2K / / Mark Haselkorn, principal investigator ; Policy and Global Affairs, Computer Science and Telecommunications Board Division on Engineering and Physical Sciences, National Research Council of the National Academies

Pubbl/distr/stampa

Washington, D.C., : National Academies Press, c2007

ISBN

9786610969128

9780309179324

0309179327

9781280969126

1280969121

9780309111294

0309111293

Edizione

[1st ed.]

Descrizione fisica

1 online resource (xiii, 128 pages)

Disciplina

358.400973

Soggetti

Year 2000 date conversion (Computer systems) - United States

Software maintenance - United States

Strategic planning - United States

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 117-121).

Nota di contenuto

""Front Matter""; ""PREFACE""; ""CONTENTS""; ""SUMMARY""; ""Chapter 1 Background""; ""Chapter 2 Managing ICT Complexity""; ""Chapter 3 Aligning Organizational and ICT Strategies""; ""Chapter 4 Managing ICT Risk""; ""Chapter 5 Technology Risk as a Socially Embedded Issue""; ""REFERENCES""; ""APPENDIX A: REFERENCES TO WORKSHOP DISCUSSIONS ANDINTERVIEWS""; ""APPENDIX B: ABBREVIATIONS AND ACRONYMS""; ""APPENDIX C: BIOGRAPHICAL INFORMATION ON THE PRINCIPAL INVESTIGATOR""

Sommario/riassunto

Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large



organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk.