1.

Record Nr.

UNINA9910960023103321

Autore

Topchik Gary S

Titolo

The accidental manager : get the skills you need to excel in your new career / / Gary S. Topchik

Pubbl/distr/stampa

New York, : AMACOM, American Management Association, c2004

ISBN

9781621983651

162198365X

9780814427651

0814427650

Edizione

[1st ed.]

Descrizione fisica

1 online resource (192 p.)

Disciplina

658.4/09

Soggetti

Management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

Preliminaries; Contents; Acknowledgments; Introduction; Chapter 1. You Are an Accidental Manager; Chapter 2. The All-Time Worst Manager List; Chapter 3. The Key to Success: "Doing Nothing"; Chapter 4. The Platinum Skill of Developing Your Team Members; Chapter 5. The Platinum Skill of Active Listening; Chapter 6. The Platinum Skill of Giving and Receiving Feedback; Chapter 7. The Platinum Skill of Creating a Motivational Climate; Chapter 8. How Organizations Can Turn Accidental Managers Into Successful Ones; Appendix A. Managerial Assessment; Index

Sommario/riassunto

Essential help for individuals who've found themselves where they least expected to be -- in management!