Accountability and effectiveness evaluation in non-profit organizations / / James Cutt and Vic Murray

• Record Nr.: UNINA9910953223003321
• Autore: Cutt James <1937->
• Pubbl/distr/stampa: London ; ; New York, : Routledge, 2000
• ISBN: 1-134-61337-7; 1-134-61338-5; 0-429-23242-X; 1-280-31764-7; 0-203-46136-3
• Edizione: [1st ed.]
• Descrizione fisica: 1 online resource (311 p.)
• Collana: Routledge studies in the management of voluntary and non-profit organizations ; ; 2
• Altri autori (Persone): MurrayVictor V
• Disciplina: 658/.048
• Soggetti: Nonprofit organizations - Auditing; Nonprofit organizations - Evaluation
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references (p. [283]-285) and index.
• Nota di contenuto: Book Cover; Title; Contents; List of illustrations; Introduction; Accountability: the foundations of performance measurement, evaluation and reporting; Generating information to serve accountability relationships: evaluation methods and processes; Recent research on accountability relationships and evaluation: what really goes on?; The use of information in the accountability relationship: further evidence of human problems in the evaluation process; Taking the next step: developing general standards of performance reporting for non-profit organizations; Grappling with the dilemmas of evaluation: a review of existing evaluation tools for non-profit organizations From concepts to practice: improving cost information for decision-making in non-profit organizations; Case studies in performance measurement: 1 Capital Mental Health Association; Case studies in performance measurement: 2 The Art Gallery of Greater Victoria; Making sense of multiple measures of performance: an assessment of the CCAF/FCVI approach to annual performance reporting; Performance measurement in non-profit organizations: a note on integration and focus within comprehensiveness The Value Sieve: accountable choices among incommensurable programmes; Summary and conclusions; Bibliography; Index
• Sommario/riassunto: This unique volume provides new perspectives on assessing the performance of nonprofit organizations whilst meeting the information needs of decision-makers, both internal (such as resource-providers, regulators and clients), and external (including boards, managers, staff and volunteers).Whilst most discussions of accountability focus exclusively on financial accountability, this title offers a significant contribution to a relatively untouched area by combining the treatment of both evaluation and accountability from a managerial perspective.With increased interest in the co