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1. |
Record Nr. |
UNISA990002820080203316 |
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Autore |
BOKOTOPOULOU, Ioulias |
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Titolo |
Epeirotika kai makedonika meletemata / Ioulias bokotopoulou = Studies on Epirus and Macedonia / Ioulias Vokotopoulou |
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Pubbl/distr/stampa |
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Athenai : He en Athenais Archaiologike Hetaireia, 2001 |
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ISBN |
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960-814508-2 (set) |
960-814506-6 (v. 1). |
960-814507-4 (v. 2) |
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Descrizione fisica |
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2 v. (XXXIII-817 p. compless.) : ill. ; 29 cm |
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Collana |
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Bibliotheke tes en Athenais Archaiologikes Hetaireias = The archaeological society at Athens library ; 198 |
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Disciplina |
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Soggetti |
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Epiro Studi |
Macedonia Studi |
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Collocazione |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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2. |
Record Nr. |
UNINA9910511635003321 |
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Autore |
Brophy Peter <1950-> |
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Titolo |
Measuring library performance : principles and techniques / / Peter Brophy |
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Pubbl/distr/stampa |
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London : , : Facet, , 2006 |
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ISBN |
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Descrizione fisica |
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1 online resource (266 p.) |
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Disciplina |
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Soggetti |
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Public services (Libraries) - Evaluation |
Libraries - Evaluation |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Title page; Contents; List of figures; List of tables; Preface; Acronyms and abbreviations; 1 Background; Introduction; The library in society; Delivering library services; Electronic services; What is being measured?; Types of evaluation; The cost of measurement; Undertaking performance measurement; Trustworthiness; Ethical considerations; Conclusion; Resources; References; 2 Theoretical considerations; Introduction; Causal relationships; Theoretical perspectives 1: the positivist standpoint; Theoretical perspectives 2: the relativist standpoint; Research methods; Action research |
Evidence-based practiceNarrative-based practice; Conclusion; Resources; References; 3 User satisfaction; Introduction; Satisfaction; User surveys; Attributes of customer satisfaction; Customer expectations; LibQUAL+TM; Public library user satisfaction; Specific methodologies; Conclusion; Resources; References; 4 Impact on users; Introduction; What is 'impact'?; Collecting data on impact; Assessing impact; The impact of electronic services; Surrogate measures of impact; Impact on learning; Enhancing student performance; Information literacy; Conclusion; Resources; References |
5 Social and economic impactIntroduction; Social impact; Economic impact; Conclusion; Resources; References; 6 Inputs; Introduction; The library profile; Library statistics; Content: acquisition, use and review; Electronic resource usage; Data consistency; Selection of free online |
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resources; Collection strength; Conclusion; Resources; References; 7 Processes; Introduction; Throughputs; The ISO 9000 standard; Business process reengineering; Electronic delivery; Conclusion; Resources; References; 8 Outputs; Introduction; Usage of library materials; Usage of websites; Presentation via the web |
UsabilityConclusion; Resources; References; 9 Staff; Introduction; Staff surveys; Appraisal; Investors in People; Reflective practitioners; Conclusion; Resources; References; 10 Infrastructure; Introduction; The library building; ICT systems infrastructure; Other considerations; Conclusion; Resources; References; 11 Services for all; Introduction; Personalization; Group differentiation; Accessibility for users with disabilities; Guidelines and standards; Conclusion; Resources; References; 12 Benchmarking; Introduction; Benchmarking defined; Types of benchmarking; The benchmarking wheel |
Benchmarking and quality managementBenchmarking and libraries; Benchmarking in practice; Benchmarking and service improvement: the evidence; Limitations of benchmarking; Conclusion; Resources; Resources; References; 13 The balanced scorecard; Introduction; Defining the balanced scorecard; Library implementations of the balanced scorecard; Conclusion; Resources; References; 14 Standards; Introduction; Public library service standards; Academic library standards; Other sectors; International, cross-sectoral standards; Conclusion; Resources; References; Appendix 1 Data collection methods |
Introduction |
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Sommario/riassunto |
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Provide an account of thinking and research on the evaluation of library services. Illustrated throughout with examples across the different library sectors, this book is structured to focus on the intended service user, then to look at service management and the building blocks of services, and finally to draw together these strands. |
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3. |
Record Nr. |
UNINA9910918696603321 |
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Titolo |
Uncovering Islamophobia in Higher Education : Supporting the Success of Muslim Students and Staff / / edited by Arif Mahmud, Maisha Islam |
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Pubbl/distr/stampa |
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Cham : , : Springer Nature Switzerland : , : Imprint : Palgrave Macmillan, , 2024 |
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ISBN |
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9783031652530 |
9783031652523 |
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Edizione |
[1st ed. 2024.] |
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Descrizione fisica |
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1 online resource (311 pages) |
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Collana |
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Palgrave Studies in Race, Inequality and Social Justice in Education, , 2524-6348 |
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Disciplina |
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Soggetti |
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Education, Higher |
Race |
Islam and the social sciences |
Islamic sociology |
Social justice |
Educational sociology |
Higher Education |
Race and Ethnicity Studies |
Social Scientific Studies of Islam |
Social Justice |
Sociology of Education |
Educació superior |
Islamofòbia |
Sociologia de l'educació |
Justícia social |
Llibres electrònics |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Chapter 1 - Introduction - Systematic Islamophobia in UK Higher Education (Mahmud and Islam) -- (Part 1) Islamophobia in the Ivory Tower - Theoretical and reflexive framings -- Chapter 2 – White Atmosphere and pedagogic violence: female Muslim graduate’s |
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experiences on an undergraduate degree in a Russell Group university (Hussain and Bagguley) -- Chapter 3 – The counternarratives of Black Muslim women navigating higher education (Samatar, Hassan and Osman) -- Chapter 4 – The rise and decline of Muslim representation in Student Unions: Motivations and experiences of Muslim Sabbatical Officers in Student Unions (Tamea) -- Chapter 5 – The Contested Phenomenon: Intersectional Identities (Khatun) -- Chapter 6 – “Never let anyone tell you that you’re not good enough”: Using intersectionality to reflect on inequality in British academia (Faheem and Rahman) -- Chapter 7 - To be Muslim and female in UK Higher Education: Reflections and experiences (Amer and Albayrak-Aydemir) -- Chapter 8 – Between Invisibility and Hypervisibility: Reflections on being ‘Permanently Precarious’ as a British Muslim Woman within the Ivory Towers of academia (Ahmad) -- Chapter 9 – “This girl is a nation”: Muslim women’s narratives of self and survival in the academy (Mirza) -- Part 2 (Institutional and policy change geared towards religious equity) -- Chapter 10 – Islamophobia’s past, present and future: Insights and reflections from multi-generational Muslim academics (Islam and Modood) Chapter 11 – The Changing Landscape of Higher Education for British Muslims: Exclusion, Marginalisation, and Surveillance (Abbas) -- Chapter 12 – Islamophobia in the secular university: Understanding and addressing the Muslim student awarding gap (Gholami) -- Chapter 13 – Utilising the Race Equality Charter to embed Islamic practices for Muslim students and staff in higher education (Maskeen) -- Chapter 14 – The ‘New’ Intersectionality of Disadvantage? British Muslim students and the Widening Participation agenda (Sardar) -- Chapter 15 – Entrenched inequalities and evolving challenges – Harnessing hope for Muslim students and staff in higher education (Islam). |
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Sommario/riassunto |
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This is an important and timely intervention by leading experts. The combination of data alongside personal accounts provides a deeper granular picture of the impact of campus culture on the achievements, outcomes, and lived experience of Muslims in higher education. The findings should be taken seriously by both national policy makers and sector decision makers. -The Rt Hon Baroness Sayeeda Warsi This edited collection documents the experiences of Muslim students and staff in UK higher education (HE), including their expertise and experiences in teaching, scholarship, policy and academic transitions as professionals, academics and students. At a time when UK HE at large is attempting to redress myriad racial and social injustices, this collection highlights how this meaningfully applies to Muslim students and staff who find themselves at the nexus of multiple, intersectional oppressions. The chapters presented, all written by Muslim authors, describe the inequalities faced by students and staff at all levels of their educational and professional journeys, exposing the fluid manifestations of Islamophobia within HE structures and institutions. Critically, the book advocates for hope by offering tools that universities and sector bodies can utilise to tackle challenging and nuanced cycles of inequity. This timely volume is essential reading for students, academics, professional service staff, and policymakers leading on diversity, equity and inclusion research, activity and interventions, or those within the sector who wish for it to become more equitable. Arif Mahmud is Senior Lecturer in Education and a member of the Centre for Learning, Teaching and Human Development at the University of Roehampton, UK. <Maisha Islam is a Research Culture Lead (Equality, Diversity, and Inclusion) at the University of Southampton, UK, and is a final year doctoral student. She is also the Co-Chair of a Steering Group for a Research England and Office for |
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Students funding programme seeking to improve access and participation of racially minoritised students within postgraduate research. . |
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