1.

Record Nr.

UNINA9910911286203321

Autore

Sarstedt Marko

Titolo

Multisensory Design of Retail Environments : Vision, Sound, and Scent / / by Marko Sarstedt, Monika Imschloss, Susanne Adler

Pubbl/distr/stampa

Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer, , 2024

ISBN

9783658456788

3658456787

Edizione

[2nd ed. 2024.]

Descrizione fisica

1 online resource (96 pages)

Collana

Science meets Practice, , 2730-7158

Altri autori (Persone)

ImschlossMonika

AdlerSusanne

Disciplina

658.8

Soggetti

Marketing

Sales management

Business information services

Sales and Distribution

IT in Business

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di contenuto

1. Experience retail environments with (almost) all senses -- 2. Vision -- 3. Sound -- 4. Scent -- 5. The interaction of different sensory stimuli.

Sommario/riassunto

Online retailers have gained massive popularity in recent years, plunging large parts of brick-and-mortar retail into an existential crisis. In order to survive in times of growing online retail, brick-and-mortar retailers must become aware of their unique potential to address non-digitizable consumer needs and transform retail environments into places of experience and discovery. A key building block for achieving this aim lies in the creation of sensory experiences that motivate consumers to enter and linger in stationary retail environments. But how? To answer this question, this volume provides insights into the latest research results from sensory marketing on vision, sound, and scent. The authors describe the sometimes surprising effects of sensory cues on consumer behavior and provide clear recommendations for marketing practice. The second edition



comes with an advanced coverage of various topics such as technology use in retail environments and includes new case studies.