1.

Record Nr.

UNINA9910882887003321

Autore

Mekhala R. S.

Titolo

Emotional Intelligence Matters : A Machine-Generated Literature Overview / / by R.S. Mekhala

Pubbl/distr/stampa

Singapore : , : Springer Nature Singapore : , : Imprint : Palgrave Macmillan, , 2024

ISBN

9789819977277

9819977274

Edizione

[1st ed. 2024.]

Descrizione fisica

1 online resource (402 pages)

Disciplina

152.4

Soggetti

Strategic planning

Leadership

Industrial organization

Employee health promotion

Personnel management

Developmental psychology

Emotions

Customer relations - Management

Business Strategy and Leadership

Organization

Employee Health and Wellbeing

Human Resource Development

Emotional Development

Customer Relationship Management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

1 Emotional Intelligence – It Matters -- 2 Emotional Intelligence and Job Performance -- 3 The Role of Emotional Intelligence In Propelling: Productivity at Workplace -- 4 Stress and Emotional Intelligence -- 5 Emotional Intelligence and Leadership -- 6 Emotional Intelligence in Human Resource Management -- 7 Impact of Emotional Intelligence on Employee's Performance -- 8 Emotional Intelligence on Customer Experience in Service Domain.



Sommario/riassunto

This book is a Machine-Generated Literature Overview of personal EI development. The book is about the importance of developing emotional intelligence in workplace, especially in managing people in an organizational space. It talks about propelling productivity by inducing emotional intelligence. It discusses how stress can be managed with emotional intelligence. The impact of emotional intelligence in developing leadership skills. It explores the role the factor of emotional intelligence in HRM. It critically examines why is it very necessary for an employee to have this trait of EI and develop it eventually for a successful survival. It discusses the importance of EI in customer service and in day-to-day life. The auto-summaries have been generated by a recursive clustering algorithm via the Dimensions Auto-summarizer by Digital Science handled by Subject Matter Experts and the editor(s) of this book. The editor(s) of this book selected which SN content should be auto-summarized and decided its order of appearance. Please be aware that these are extractive auto-summaries, which consist of original sentences, but are not representative of its original paper, since we do not show the full length of the publication. Please note that only published SN content is represented here, and that machine-generated books are still at an experimental stage.