1.

Record Nr.

UNINA9910877706103321

Autore

Niven Paul R

Titolo

Balanced scorecard step-by-step : maximizing performance and maintaining results / / Paul R. Niven

Pubbl/distr/stampa

Hoboken, N.J., : Wiley, c2006

ISBN

0-470-89373-7

1-119-20508-5

1-280-54993-9

9786610549931

0-470-05371-2

Edizione

[2nd ed.]

Descrizione fisica

1 online resource (339 p.)

Disciplina

658.4/013

Soggetti

Organizational effectiveness - Measurement

Performance - Measurement

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Performance measurement and the need for a balanced scorecard -- Getting started -- Mission, values, vision, and strategy -- Strategy maps -- Creating performance measures -- Setting targets and prioritizing initiatives -- Cascading the balanced scorecard to build organizational alignment -- Using the balanced scorecard to strategically allocate resources -- Additional balanced scorecard linkages: compensation and corporate governance -- Reporting balanced scorecard results -- Maintaining the balanced scorecard -- Concluding thoughts on balanced scorecard success.

Sommario/riassunto

PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition ""As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to read . . . tells a powerful story with lessons learned/best practices from global customer implementations. Must-read for anyone interested in BSC or grappling with how to create a