1.

Record Nr.

UNINA9910877318403321

Titolo

Communication in healthcare settings : policy, participation, and new technologies / / edited by Alison Pilnick, Jon Hindmarsh, and Virginia Teas Gill

Pubbl/distr/stampa

Chichester, West Sussex ; ; Malden, MA, : Wiley-Blackwell, 2010

ISBN

1-282-54819-0

9786612548192

1-4443-2402-0

1-4443-2403-9

Descrizione fisica

1 online resource (166 p.)

Collana

Sociology of health and illness monograph series

Altri autori (Persone)

PilnickA

HindmarshJon

GillVirginia Teas

Disciplina

610

Soggetti

Communication in medicine

Medicine - Communication systems

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Communication in Healthcare Settings: Policy, Participation and New Technologies; Contents; List of Contributors; 1: Beyond 'doctor and patient': developments in the study of healthcare interactions; 2: Dialling for donations: practices and actions in the telephone solicitation of human tissues; 3: Managing medical advice seeking in calls to Child Health Line; 4: Practitioners' accounts for treatment actions and recommendations in physiotherapy: when do they occur, how are t hey structured, what do they do?

5: 'I've put weight on cos I've bin inactive, cos I've 'ad me knee done': moral work in the obesity clinic6: Progressivity and participation: children's management of parental assistance in paediatric chronic pain encounters; 7: Embedding instruction in practice: contingency and collaboration during surgical training; 8: Creating history: documents and patient participation in nurse-patient interviews; 9: Listening to what is said-transcribing what is heard: the impact of speech recognition technology (SRT) on the practice of medical transcription



(MT); Index

Sommario/riassunto

This book presents an international snapshot of communication in healthcare settings and examines how policies, procedures and technological developments influence day to day practice.Brings together a series of papers describing features of healthcare interaction in settings in Australasia, the U.S.A, continental Europe and the UKContains original research data from previously under-studied settings including professions allied to medicine, telephone-mediated interactions and secondary careContributors draw on the established conversation analytic literature on healthcare inte