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Record Nr. |
UNINA9910876978303321 |
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Titolo |
Clients driving innovation / / edited by Peter Brandon, Shu-Ling Lu |
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Pubbl/distr/stampa |
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Chichester, West Sussex ; ; [Malden] MA, : Wiley-Blackwell |
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[Salford], : Thinklab |
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[Rotterdam, The Netherlands], : CIB, 2008 |
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ISBN |
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1-282-03447-2 |
9786612034473 |
1-4443-0134-9 |
1-4443-0135-7 |
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Descrizione fisica |
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1 online resource (295 p.) |
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Altri autori (Persone) |
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BrandonP. S (Peter S.) |
LuShu-Ling |
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Disciplina |
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Soggetti |
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Building - Technological innovations |
Construction industry - Customer services |
Customer relations |
Consumer satisfaction |
Production planning |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Contents; Note on editors; List of contributors; Note on CIB; Note on Think Lab; Acknowledgements; Preface; PART 1 THE CONTEXT FOR INNOVATION; 1 A global agenda for revaluing construction: the client's role; 2 Revaluing construction: implications for the construction process; 3 Is the client really part of the team? A contemporary policy perspective on Latham/Egan; 4 Enabling clients to be professional; 5 Challenging the illusion of the all powerful clients' role in driving innovation; 6 Reifying the client in construction management research? Alternative perspectives on a complex construct |
7 A proposed taxonomy for construction clients8 Clients' roles and contributions to innovations in the construction industry: when giants learn to dance; 9 Setting the game plan: the role of clients in construction innovation and diffusion; 10 Clients as innovation drivers |
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in large engineering projects; 11 Knowing differently, innovating together? Exploring the dynamics of knowledge creation across boundaries in clients' design teams; 12 The role of the client in the innovation processes of small construction professional service firms; 13 Client-oriented contractor innovation |
14 Driving innovation in construction: a conceptual model of client leadership behaviour15 Critical actions by clients for effective development and implementation of construction innovations; PART 2 THE INNOVATION PROCESS; 16 Overcoming resistance to innovation: the integration champion in construction; 17 Client-driven innovation through a requirements-oriented project process; 18 Knowledge management supports clients driving innovation: two case studies; 19 Implementing innovations in infrastructures for the built environment: the role of project developers, customers and users |
PART 3 MOVING IDEAS INTO PRACTICE20 Client driven performance improvement strategies for the construction industry: development and implementation challenges; 21 Public policy, clients and the construction industry; 22 Value for money versus complexity: a battle of giants in the public sector?; 23 The role of the professional client in leading change: a case study of Stanhope plc; 24 Customer focus: time, the enemy of desire - a contractor developer perspective; 25 The role of the client in building site innovations |
26 A complex systems approach to customer co-innovation: a financial services case studyIndex |
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Sommario/riassunto |
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In recent years the construction industry has been criticised for lack of successful innovation compared to other major industries. The question of why the industry has not been seen to be innovative has created concern among many involved with construction and property. The driving concern is where the motivation for this innovation should come from. Although construction clients have made an impact in this area, the industry itself seems divided as to whether, when and where clients should drive the innovation process.Clients Driving Innovation brings together an international group |
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