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1. |
Record Nr. |
UNISOBE600200051189 |
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Autore |
Palazzolo, Claudio |
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Titolo |
Idealismo e liberalismo : La filosofia pratica di Th. Hill Green / Claudio Palazzolo |
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Pubbl/distr/stampa |
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Descrizione fisica |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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2. |
Record Nr. |
UNINA9910463093703321 |
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Autore |
Fletcher Sue |
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Titolo |
Reeds VHF-DSC handbook [[electronic resource] /] / Sue Fletcher |
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Pubbl/distr/stampa |
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London, : Adlard Coles Nautical, c2011 |
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ISBN |
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Edizione |
[3rd ed.] |
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Descrizione fisica |
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1 online resource (143 p.) |
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Disciplina |
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Soggetti |
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Radio on boats |
Shortwave radio |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di contenuto |
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Cover; Copyright; Contents; Foreword by Kim Fisher, MCA; Introduction; About this Book; PART 1 RADIO THEORY; 1 Global Maritime Distress and Safety System (GMDSS); 2 Red Tape; 3 The Digital Selective Calling (DSC) Radio; 4 Emergency Position Indicating Radio Beacons (EPIRBs); 5 Search and Rescue Transponder (SART); 6 NAVTEX; 7 The Automatic Identification System (AIS); 8 Batteries; 9 The Radio |
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Signal; 10 International Maritime VHF Channels; Quiz 1 30 Questions; Quiz 1 Answers; PART 2 RADIO PRACTICE; 11 Standard Procedure; 12 Calls and Calling; 13 Intership Working; 14 UK Coastguard |
15 Port Operations and Harbour Authorities16 Distress; 17 Urgency; 18 The Safety Call; 19 Mobile Phone versus VHF Radio; 20 Other - Housekeeping Functions; Quiz 2 40 Questions; Quiz 2 Answers; PART 3 RADIO ROUNDUP; Quick Call Guide; Radio Jargon Buster; Useful Addresses; Appendix 1 The International Maritime VHF Bandplan; Appendix 2 The Short Range Certificate Syllabus; Index; A; B; C; D; E; F; G; H; I; L; M; N; O; P; Q; R; S; T; U; V; W |
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Sommario/riassunto |
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The Reed's VHF DSC Handbook is a user-friendly guide that gets marine VHF radio users quickly up to speed with both the analogue and digital functions on the radio. Sue Fletcher's straightforward explanations and tips describe the leisure craft VHF DSC radio system in detail and its place within GMDSS. Since it was first published it has become the standard work on the subject. Updated to take into account new developments and procedures it provides: all the information required to pass the Short Range Certificate (SRC) - which is compulsory for anyone using a VHF DSC radio;radio procedure, ch |
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3. |
Record Nr. |
UNINA9910830183503321 |
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Autore |
Pigues D. Keith |
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Titolo |
Winning with customers [[electronic resource] ] : a playbook for B2B / / D. Keith Pigues, Jerry Alderman |
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Pubbl/distr/stampa |
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Hoboken, NJ, : Wiley, c2010 |
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ISBN |
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0-470-76851-7 |
1-119-20502-6 |
1-282-72887-3 |
9786612728877 |
0-470-76849-5 |
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Edizione |
[1st edition] |
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Descrizione fisica |
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1 online resource (486 p.) |
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Classificazione |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Customer relations - Management |
Consumer satisfaction |
Customer services - Management |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di contenuto |
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Winning with Customers: A Playbook for B2B; Contents; Foreword by Karel Czanderna; Preface; Acknowledgments; Introduction by Glenn Dalhart; Chapter 1: Why We Lose; Chapter 2: Define Winning; Chapter 3: The Playbook; Chapter 4: Winning Metrics; Chapter 5: What Does Your Customer Think?; Chapter 6: Informing Decisions; Chapter 7: Executing Value Creation and Value Capture; Chapter 8: The Scoreboard; Chapter 9: Getting Started; Chapter 10: Sustaining and Scaling; Afterword; About the Authors; About the Contributors; Index; Appendix A: Our Approach to Certification and Building Capability |
Appendix B: A Little More Background on Outside-In |
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Sommario/riassunto |
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Do Your Customers Make More Money Doing Business With You? Knowing the answer can help you build measurable and valuable customer relationships, outperform the competition, and unlock profitable growth. Companies are blind to opportunities for profitable customer relationships without a deep understanding of how they |
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create customer value relative to competitors. With a rigorous and measurable understanding of how customers make more money today and in the future with you, combined with supporting plans and tools to align the entire organization for success, a company can win |
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