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Record Nr. |
UNINA9910829047103321 |
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Autore |
Hayes David K |
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Titolo |
50 one-minute tips for retaining employees : building a win-win environment / / David K. Hayes and Jack D. Ninemeier |
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Pubbl/distr/stampa |
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Menlo Park, CA, : Crisp Learning, c2001 |
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ISBN |
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Descrizione fisica |
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1 online resource (118 p.) |
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Collana |
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A Fifty-minute series book |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Bibliographic Level Mode of Issuance: Monograph |
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Nota di bibliografia |
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Includes bibliographical references (p. 109). |
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Nota di contenuto |
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Title -- Copyright -- About the Authors -- Dedication -- Preface -- Contents -- STRATEGY 1 Follow Sound Management Advice -- Tip 1: Serve First and Lead Second -- Gather Feedback -- Tip 2: Establish Your Employee Average Retention Rate -- Completing the worksheet -- Tip 3: Estimate Your Turnover Costs -- Tip 4: Follow All Applicable Federal and State Child Labor Laws -- Tip 5: Eliminate Workers Who Won't -- Tip 6: Eliminate Managers Who Can't -- You can easily identify your poor managers: -- Tip 7: Manage Your Customers -- Determine Whether a Policy and Procedure Is Needed -- STRATEGY 2 Make First Impressions Count (Orientation) -- Tip 8: Understand the Role of Starting Wages -- Tip 9: Inform Employees About Their Total Compensation -- Tip 10: Explain the Long-Term Benefits of Staying -- Tip 11: Share Your Vision -- Tip 12: Motivate Entry-Level Employees -- Tip 13: Conduct an Entrance Interview -- Tip 14: Create Career Ladders -- STRATEGY 3 Train! Train! Train! (and Do It Correctly) -- Tip 15: Invest in Training -- Tip 16: Encourage Employees to Try Your Product or Service -- Tip 17: Train Trainers to Train -- When you train your trainer(s) to train, everyone benefits: -- Tip 18: Reward Your Trainers -- Tip 19: Relieve Trainers of Other Job Duties -- Tip 20: Conduct Pre-Shift Training -- STRATEGY 4 Maintain a Professional Workplace -- Tip 21: Strictly Enforce a Zero-Tolerance Harassment Policy -- Tip 22: Create a Culturally Diverse Workforce -- Tip 23: Make Employee Safety a Top Priority -- Tip 24: Ensure Reasonable Accommodations for Disabled Employees -- Tip 25: Share Financial Numbers with |
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