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Record Nr. |
UNINA9910828868403321 |
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Autore |
Bacon Terry R |
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Titolo |
Winning behavior : what the smartest, most successful companies do differently / / Terry R. Bacon and David G. Pugh |
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Pubbl/distr/stampa |
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New York, : Amacom, c2003 |
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ISBN |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (367 p.) |
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Altri autori (Persone) |
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PughDavid G <1944-> (David George) |
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Disciplina |
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Soggetti |
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Organizational behavior |
Organizational effectiveness |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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""Contents""; ""Preface""; ""Acknowledgments""; ""1 THE FINAL FRONTIER""; ""2 WE WILL ASSIMILATE YOU""; ""3 YOU ARE HOW YOU BEHAVE""; ""4 THE FOUR WAYS TO CREATE BEHAVIORAL DIFFERENTIATION""; ""5 THE GOLD STANDARDS IN BEHAVIORAL DIFFERENTIATION""; ""6 RANDOM ACTS OF KINDNESS""; ""7 EXCEPTIONAL VALUES""; ""8 LIVING THE PROMISE""; ""9 THE ENGINES THAT DRIVE BEHAVIORAL DIFFERENTIATION""; ""10 WHY SOUTHWEST AIRLINES SOARS: B2C BEHAVIORAL DIFFERENTIATION""; ""11 SEARCHING FOR STARS: B2B BEHAVIORAL DIFFERENTIATION""; ""12 CREATING AND SUSTAINING BEHAVIORAL DIFFERENTIATION""; ""Index"" |
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