1.

Record Nr.

UNINA9910825497403321

Titolo

Business intelligence and e-marketing workshop, IBM Warwick 2001 / / guest editors Merlin Stone and Julie Abbott

Pubbl/distr/stampa

Bradford, England, : Emerald Group Publishing, c2002

ISBN

1-280-47967-1

9786610479672

1-84544-719-0

Edizione

[1st ed.]

Descrizione fisica

1 online resource (88 p.)

Collana

Qualitative marketing research: an international journal ; ; v.5, no. 4

Altri autori (Persone)

AbbottJulie

StoneMerlin

Disciplina

658.4/7

Soggetti

Electronic commerce - Marketing

Marketing research

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

Contents; Abstracts & keywords; Guest editorial; UK data warehousing and business intelligence implementation; Customer relationship management systems; Marketing principles in the application of e-commerce; There's no business like e-business; Reflections on customer knowledge management in e-business; From bricks to clicks; Perceived risks as barriers to Internet and e-commerce usage; Assessments of the ''new economy'' scenario; Awards for Excellence; Conference announcement; Author and title index to volume 5, 2002; Note from the publisher

Sommario/riassunto

This is a special issue of QMRIJ whichreflects important aspects of research andbusiness. This special issue has been guestedited from IBM by Professor Merlin Stoneand Julie Abbott. Far reaching advances incommunications and information technologymean that interaction between companies andtheir customers - whether face-to-face, overthe counter, on the telephone or via theInternet, are becoming more frequent, intenseand data-rich.