B2B e-commerce with WebSphere Commerce Business Edition V5.4 / / [Bill Moore ... et al.]

• Record Nr.: UNINA9910825287403321
• Pubbl/distr/stampa: Research Triangle Park, NC, : IBM, International Technical Support Organization, 2003
• Edizione: [1st ed.]
• Descrizione fisica: xvi, 358 p. : ill
• Collana: Patterns for e-business series; IBM redbooks
• Altri autori (Persone): MooreBill
• Disciplina: 658.8/72/02854678 658.8/72/02854678
• Soggetti: Electronic commerce - Computer programs
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: "February 2003."; "SG24-6194-00."
• Nota di bibliografia: Includes bibliographical references (p. 345-347) and index.
• Nota di contenuto: Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Chapter 1. Introduction -- 1.1 Our objectives -- 1.2 Our focus -- 1.3 How to use this guide -- Chapter 2. Applying patterns -- 2.1 Architectural enablement tools -- 2.1.1 Patterns for e-business -- 2.1.2 Use of patterns with a simple example -- 2.2 Pattern application for a B2B commerce site -- 2.3 Process and methods used in our redbook chapters -- 2.3.1 Our starting point -- 2.3.2 Pattern usage -- 2.3.3 Example proposal -- 2.3.4 We get the job -- 2.4 The Sell-Side Hub composite pattern -- 2.4.1 Introduction to e-Marketplaces -- 2.4.2 Fit for our imaginary business problem -- 2.4.3 More general fit for business problems -- Chapter 3. Requirements -- 3.1 About requirements -- 3.1.1 Definition of key terms -- 3.1.2 The importance of requirements -- 3.1.3 How to gather requirements -- 3.2 The requirements of our customer -- 3.2.1 Assumptions about the customer situation -- 3.2.2 Short business profile -- 3.2.3 Business goals -- 3.2.4 Existing environment -- 3.2.5 Functional requirements -- 3.2.6 Non-functional requirements -- 3.2.7 Standards and policies -- 3.2.8 Operational preparedness -- Chapter 4. Understanding the business problem -- 4.1 Determining the Business patterns -- 4.1.1 Introduction -- 4.2 High-level business description -- 4.3 Solution ; overview diagram -- 4.4 Choosing the appropriate Business patterns -- 4.4.1 The Self-Service business pattern -- 4.4.2 The Collaboration business pattern -- 4.4.3 The Information Aggregation business pattern -- 4.4.4 The Extended Enterprise business pattern -- 4.5 Choosing the Integration patterns -- 4.5.1 The Access Integration pattern -- 4.5.2 The Application Integration pattern -- 4.5.3 Extending the solution overview diagram.; 4.6 Finding the appropriate Composite pattern -- 4.6.1 Sell-Side Hub composite pattern: a definition -- Chapter 5. Proposing a solution -- 5.1 Our starting point -- 5.2 Business pattern selection -- 5.3 Architectural artifacts -- 5.4 Constructing a logical view of the architecture -- 5.4.1 Select Application and Runtime patterns -- 5.4.2 Self-Service business pattern for product configuration, product search and selection and o... -- 5.4.3 Find a match for the registration Self-Service business pattern -- 5.4.4 Collaboration business pattern for customer assistance -- 5.4.5 Collaboration business pattern for notification -- 5.4.6 Information Aggregation pattern for catalog population -- 5.4.7 Information aggregation for technical documentation repository population -- 5.4.8 Access Integration pattern for single sign-on -- 5.4.9 Application Integration patterns -- 5.5 Constructing the proposal -- 5.5.1 Setting the scene -- 5.5.2 High-level summary -- 5.5.3 Overview -- 5.5.4 Solution -- 5.5.5 Risks -- 5.5.6 Dependencies -- 5.5.7 Requirements -- 5.5.8 Out of scope -- 5.5.9 Product suite -- 5.5.10 Proposed project phases -- 5.6 Functional view of the architecture -- 5.6.1 Component list -- 5.6.2 Component relationships -- 5.6.3 Component interactions -- Chapter 6. Operational overview -- 6.1 Introduction -- 6.2 General description of the components -- 6.2.1 Outside world -- 6.2.2 Demilitarized Zone (DMZ) -- 6.2.3 Application zone -- 6.2.4 Back-end zone -- 6.3 Choosing the components -- 6.3.1 Network considerations -- 6.3.2 Hardware considerations -- 6.3.3 Software considerations -- 6.4 Performing the product mapping -- 6.4.1 Outside world -- 6.4.2 Demilitarized Zone -- 6.4.3 Application zone -- 6.4.4 Back-end zone -- 6.5 Conclusion -- Chapter 7. Detailed design -- 7.1 Scenario -- 7.1.1 Shop navigation flow -- 7.1.2 Use case model -- 7.1.3 Storyboard.; 7.1.4 Component interaction -- 7.1.5 Styleguide -- 7.1.6 Screens -- 7.1.7 Next steps -- 7.2 Samples -- 7.2.1 Shop navigation flow -- 7.2.2 Use case model -- 7.2.3 Storyboard -- 7.2.4 Styleguide -- 7.2.5 Screens -- 7.3 Summary -- Chapter 8. Implementation guidelines -- 8.1 Introduction -- 8.2 WebSphere Commerce Business Edition runtime -- 8.2.1 Two-tier configuration -- 8.2.2 Hardware and software prerequisites -- 8.2.3 Installing a two-tier enterprise runtime environment -- 8.2.4 Application development -- 8.2.5 Development planning -- 8.2.6 Development tools -- 8.2.7 Development environment -- 8.3 Testing guidelines -- 8.3.1 Test phase and categories -- 8.3.2 Test environments -- Chapter 9. Procurement integration -- 9.1 Introduction -- 9.2 Procurement integration architecture -- 9.2.1 Procurement integration modes -- 9.2.2 Business Edition procurement integration components -- 9.2.3 Procurement integration ordering flows -- 9.2.4 Access control for procurement systems -- 9.3 Procurement integration configuration -- 9.3.1 Configuring procurement protocol and system information -- 9.4 Procurement integration customizations -- 9.4.1 Member subsystem customizations -- 9.4.2 Catalog subsystem customizations -- 9.5 Procurement integration example -- 9.5.1 Requirements -- 9.5.2 Solution overview -- 9.5.3 Customizing BASE for procurement integration -- 9.6 More information -- Chapter 10. Customer care -- ; 10.1 Positioning statement -- 10.1.1 BASE requirements for collaboration -- 10.1.2 Example workflows using customer care -- 10.1.3 Communication process -- 10.1.4 Customer care customization -- 10.2 Implementation -- 10.2.1 Installation steps -- 10.2.2 Prerequisites -- 10.2.3 Enabling customer care -- 10.2.4 Registering users -- 10.2.5 TCP/IP ports used by Lotus Sametime -- Chapter 11. User identity integration -- 11.1 Business drivers.; 11.1.1 Common customer view -- 11.1.2 Common employee view -- 11.1.3 Common customer registration process -- 11.1.4 Common employee registration process -- 11.1.5 Step-up registration -- 11.1.6 Single sign-on -- 11.2 Existing environment -- 11.2.1 Existing technologies -- 11.3 High-level technical solution -- Appendix A. E-commerce business models -- Model 1 - Business-to-consumer -- Model characteristics -- Business responsibilities -- Key requirements -- Model 2 - Business-to-consumer service provider -- Model characteristics -- Business responsibilities -- Key requirements -- Model 3 - Business-to-Business (B2B) / Sell-side -- Model characteristics -- Business responsibilities -- Key requirements -- Model 4 - B2B Sell-side private trading exchange/direct selling -- Model characteristics -- Business responsibilities -- Key requirements -- Model 5 - Sell-side Private Trading Exchange/Indirect selling -- Sub-model 5A - Shared commerce -- Model characteristics -- Business responsibilities -- Key requirements -- Sub-model 5B - Commerce syndication -- Model characteristics -- Business responsibilities -- Key requirements -- Sub-model 5C - Commerce collaboration -- Model characteristics -- Business responsibilities -- Key requirements -- Sub-model 5D - Commerce brokerage -- Model characteristics -- Business responsibilities -- Key requirements -- Sub-model 5E - Commerce delegation -- Model characteristics -- Business responsibilities -- Key requirements -- Sub-model 5F - Partners cooperation -- Model characteristics -- Business responsibilities -- Key requirements -- Business Model 6 - Business-to-Business (B2B)/Buy-side -- Model characteristics -- Business responsibilities -- Key requirements -- Business Model 7 - B2B Buy-side Private Trading Exchange -- Model characteristics -- Business responsibilities -- Key requirements.; Business Model 8 - B2B Buy-side Service Provider -- Model characteristics -- Business responsibilities -- Key requirements -- Business Model 9 - B2B Market Place -- Model characteristics -- Business responsibilities -- Key requirements -- Business Model 10 - B2B Exchange -- Model characteristics -- Business responsibilities -- Key requirements -- Abbreviations and acronyms -- Related publications -- IBM Redbooks -- Other resources -- Referenced Web sites -- How to get IBM Redbooks -- IBM Redbooks collections -- Index -- Back cover.