1.

Record Nr.

UNINA9910825111803321

Autore

Leadership Center for Creative

Titolo

Feedback that works : how to build and deliver your message

Pubbl/distr/stampa

[Place of publication not identified] : , : Center for Creative Leadership, , [2019]

©2019

ISBN

1-60491-923-X

Edizione

[Second edition.]

Descrizione fisica

1 online resource (66 pages)

Collana

The ideas into action series

Altri autori (Persone)

WeitzelSloan R

Disciplina

658.45

Soggetti

Communication in management

Personnel management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Revised edition of Feedback that works, 2000.

Nota di bibliografia

Includes bibliographical references and index.

Sommario/riassunto

Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change