1.

Record Nr.

UNINA9910824046703321

Titolo

Studying hospitality : beyond the envelope / / guest editor: Conrad Lashley

Pubbl/distr/stampa

Bradford, England, : Emerald Group Publishing, c2007

ISBN

1-281-07892-1

9786611078928

1-84663-605-1

Edizione

[1st ed.]

Descrizione fisica

1 online resource (pages 184-262) : illustrations

Collana

International Journal of Culture, Tourism and Hospitality Research ; ; 1, no. 3

Altri autori (Persone)

LashleyConrad

Disciplina

647.94068

Soggetti

Hospitality industry - Research

Culture and tourism - Research

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references.

Nota di contenuto

Studying hospitality: beyond the envelope -- The hospitality phenomenon: philosophical enlightenment? -- Uncontested space: case studies of the Irish involvement in the hospitality industrial in colonial Victoria -- Discovering hospitality: observations from recent research -- Consumer participation in commercial hospitality -- Hospitality through poetry: control, fake solidarity, and breakdown -- Hospitality and eroticism.

Sommario/riassunto

An emerging hospitality studies focus among academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. The papers in this e-book, guest edited by a leading researcher in the field, provide a flavor of some of the research themes that social science perspectives suggest. The study of host and guest transactions extends beyond commercial hospitality management activities; a large number of human interactions can be better understood through host and guest transactions. Commercial hospitality management through service quality management, employee relations, customer and employee transactions as well as the development of customer loyalty can also be informed by the study of hospitality through the study of host guest transactions.