1.

Record Nr.

UNINA9910822778503321

Autore

Mulac Carolyn

Titolo

Fundamentals of reference [[electronic resource]] / Carolyn M. Mulac

Pubbl/distr/stampa

Chicago, Ill., : American Library Association, c2012

ISBN

0-8389-9489-X

Descrizione fisica

1 online resource (146 p.)

Collana

ALA fundamentals series

Disciplina

025.5/20973

Soggetti

Reference services (Libraries) - United States

Reference sources

Internet in library reference services

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Contents; Acknowledgments; Introduction; Part 1: Reference Sources; Chapter 1: Encyclopedias; Chapter 2: Websites; Chapter 3: Dictionaries; Chapter 4: Almanacs, Handbooks, and Yearbooks; Chapter 5: Indexes; Chapter 6: Directories; Chapter 7: Geographical Sources; Chapter 8: Biographical Sources; Chapter 9: Statistical Sources; Part 2: Reference Services; Chapter 10: The Reference Interview; Chapter 11: Reference Service in Person; Chapter 12: Telephone Reference Service; Chapter 13: Online Reference Service; Chapter 14: Reference Service to Children and Young Adults

Chapter 15: Reference Service in Special SubjectsChapter 16: Reference Policies; Chapter 17: Reference Standards; Chapter 18: Reference Evaluation; Appendix: ALA Documents; Bibliography; List of Reference Sources Discussed in Part 1; Index

Sommario/riassunto

An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!