1.

Record Nr.

UNINA9910822528203321

Titolo

Trust in organizations : frontiers of theory and research / / [edited by] Roderick M. Kramer, Tom R. Tyler

Pubbl/distr/stampa

Thousand Oaks, Calif., : Sage Publications, c1996

ISBN

1-5063-1955-6

1-4522-4361-1

0-8039-5739-4

1-4522-4712-9

Edizione

[1st ed.]

Descrizione fisica

1 online resource (ix, 429 pages)

Altri autori (Persone)

KramerRoderick M <1950-> (Roderick Moreland)

TylerTom R

Disciplina

302.3/5

Soggetti

Social groups

Trust

Communities

Organization

Organizational behavior

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Contributions in the present book are a result of a 2-day conference on trust in organizations, held at the Stanford University Graduate School of Business, May 1994.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Contents; Preface; Chapter 1 - Whither Trust?; Chapter 2 - Trust in Organizations: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, and the Opportunity Costs of Controls; Chapter 3 - Trust and Technology; Chapter 4 - Trust-Based Forms of Governance; Chapter 5 - Trust and Third-Party Gossip; Chapter 6 - Collaboration Structure and Information Dilemmas in Biotechnology: Organizational Boundaries as Trust Production; Chapter 7 - Developing and Maintaining Trust in Work Relationships; Chapter 8 - Micro-OB and the Network Organization

Chapter 9 - Swift Trust and Temporary Groups; Chapter 10 - The Road to Hell: The Dynamics of Distrust in an Era of Quality; Chapter 11 - Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive Auditor at Work; Chapter 12 - Beyond



Distrust: "Getting Even" and the Need for Revenge; Chapter 13 - Organizational Responses to Crisis: The Centrality of Trust; Chapter 14 - Trust and Crisis; Chapter 15 - The Organizational Trust Inventory (OTI): Development and Validation

Chapter 16 - Trust in Organizational Authorities: The Influence of Motive Attributions on Willingness to Accept Decisions; Chapter 17 - Collective Trust and Collective Action: The Decision to Trust as a Social Decision; Chapter 18 - Understanding the Interaction between Procedural and Distributive Justice: The Role of Trust; Index; About the Contributors

Sommario/riassunto

Perspectives from organizational theory, social psychology sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.