1.

Record Nr.

UNINA9910821987103321

Autore

Harper Richard

Titolo

Organisational change and retail finance : an ethnographic perspective / / Richard Harper, Dave Randall, and Mark Rouncefield

Pubbl/distr/stampa

London ; ; New York, : Routledge, 2000

ISBN

1-134-63200-2

1-280-33081-3

9786610330812

0-203-25714-6

0-203-02999-2

Edizione

[1st ed.]

Descrizione fisica

1 online resource (198 p.)

Collana

Routledge international studies in money and banking ; ; 8

Altri autori (Persone)

RandallDave

RouncefieldMark

Disciplina

332.1/068

Soggetti

Bank management

Bank management - Great Britain

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. [165]-178) and index.

Nota di contenuto

Book Cover; Title; Copyright; Contents

Sommario/riassunto

Financial organizations, like many others, are undergoing radical change. This is affecting both their organizational processes and the technology that supports those processes. This book reports on the use of sociological ethnography in helping guide these changes, both in terms of helping better understanding and redraw work processes and through providing more accurate and flexible understanding of the role technology plays. It places the reported research in context by contrasting it with those approaches more commonly associated with change, including business process engineering, partici