1.

Record Nr.

UNINA9910821608403321

Autore

Elliott Paul H. <1947->

Titolo

Exemplary performance : driving business results by benchmarking your star performers / / Paul H. Elliott, Alfred C. Folsom

Pubbl/distr/stampa

San Francisco, : Jossey-Bass, c2013

ISBN

1-283-94992-X

1-118-22844-8

Edizione

[1st ed.]

Descrizione fisica

1 online resource (254 p.)

Altri autori (Persone)

FolsomAlfred C. <1961->

Disciplina

658.3/125

Soggetti

Employee motivation

Employee selection

Employees - Attitudes

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

The value of leveraging the insights of your stars -- Prioritizing performance improvement opportunities -- Selecting exemplary teams and individuals -- Capturing the expertise of your stars -- What makes them tick? : how stars and exemplary teams consistently exceed expectations -- Leading for exceptional results -- You get what you expect and what you inspect -- Great job! rewards, recognition, and consequences -- How to succeed in business by really trying : motivation, intentionality, and deliberate practice -- Replicating your stars! training and performance support -- Getting round pegs in the round holes : selecting for success -- Creating barrier-free work systems.

Sommario/riassunto

When a company brings back the 'lessons learned' from a benchmarking experience, it is often difficult or impossible for the company to take what it has learned and implement these insights within its own culture. This book offers a more productive alternative to these benchmarking exercises. HR, OD, business leaders and their organizations will discover a proven methodology for building an ever-expanding pool of higher performing individuals and teams. The book clearly demonstrates how star performers are identified, what organizations need to do to capture the high performance attributes of