Facilitator's guide to participatory decision-making / / Sam Kaner [and four others] ; foreword by Michael Doyle ; cover illustration by Karen Kerney ; Book design by Sam Kaner, Duane Berger and Lenny Lind

• Record Nr.: UNINA9910821203103321
• Pubbl/distr/stampa: San Francisco, California : , : Jossey-Bass, , 2014; ©2014
• ISBN: 1-118-42195-7
• Edizione: [Third edition.]
• Descrizione fisica: 1 online resource (434 p.)
• Collana: Jossey-Bass business & management series
• Disciplina: 658.4/036
• Soggetti: Group decision making; Consensus (Social sciences)
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Facilitator's Guide to Participatory Decision-Making; CONTENTS; FOREWORD; INTRODUCTION TO THE FIRST EDITION; INTRODUCTION TO THE THIRD EDITION; Part One GROUNDING PRINCIPLES; 1 THE DYNAMICS OF GROUP DECISION-MAKING; DYNAMICS OF GROUP DECISION-MAKING; INTRODUCTION; SAD BUT TRUE; CLOSER TO REALITY; UNANSWERED QUESTIONS; DISCUSSION BEGINS; QUICK DECISIONS; NO OBVIOUS SOLUTION; THE CLASSIC DEAD END; EXPLORING POSSIBILITIES; IDEALIZED PROCESS; TYPICAL PROCESS; ATTEMPTED STEP-BACKS; POOR TIMING; WHAT'S MISSING?; A REALISTIC MODEL; INTRODUCING THE GROAN ZONE; THE DIAMOND OF PARTICIPATORY DECISION-MAKING THE POWER OF A REALISTIC MODEL; 2 PARTICIPATORY VALUES; PARTICIPATORY DECISION-MAKING CORE VALUES; HOW PARTICIPATORY VALUES CAN AFFECT GROUP DECISION-MAKING; FULL PARTICIPATION; MUTUAL UNDERSTANDING; INCLUSIVE SOLUTIONS; SHARED RESPONSIBILITY; THE BENEFITS OF PARTICIPATORY VALUES; 3 INTRODUCTION TO THE ROLE OF FACILITATOR; THE ROLE OF FACILITATOR; FIRST FUNCTION; SECOND FUNCTION; THIRD FUNCTION; FOURTH FUNCTION; FACILITATOR SKILLS FOR PARTICIPATORY DECISION MAKING; Part Two FACILITATOR FUNDAMENTALS; 4 FACILITATIVE LISTENING SKILLS; THE CALCULUS OF DIVERSITY THE LIMITS OF TOLERANCE; STRETCHING ; THE LIMITS; PARAPHRASING; DRAWING PEOPLE OUT; MIRRORING; GATHERING IDEAS; STACKING; TRACKING; ENCOURAGING; BALANCING; HELPING PEOPLE LISTEN TO EACH OTHER; MAKING SPACE FOR A QUIET PERSON; ACKNOWLEDGING FEELINGS; VALIDATING; EMPATHIZING; INTENTIONAL SILENCE; LINKING; LISTENING FOR THE LOGIC; LEGITIMIZING DIFFERENCES; LISTENING FOR COMMON GROUND; LISTENING WITH A POINT OF VIEW; SUMMARIZING; 5 CHART WRITING TECHNIQUE; THE POWER OF A GROUP MEMORY; THE ROLE OF CHART WRITER; LETTERING; COLORS; SYMBOLS; FORMATS; MORE FORMATS; FORMATS FOR OPEN DISCUSSION SPACING; TIPS AND TECHNIQUES; AFTER THE MEETING; 6 BRAINSTORMING; THE COST OF PREMATURE CRITICISM; SUSPENDED JUDGMENT; COMMON QUESTIONS AND ANSWERS; OTHER EXPERTS 'GROUND RULES FOR BRAINSTORMING; BRAINSTORMING COMBINED WITH INDIVIDUAL WRITING; CREATIVE EXTENSIONS OF BRAINSTORMING; FACILITATOR TIPS FOR BRAINSTORMING; 7 TOOLS FOR MANAGING LONG LISTS; CATEGORIZING IN THE REAL WORLD; INTRODUCTION; INSIGHTS; OPTIONS; TWO METHODS OF CATEGORIZING; CREATING CATEGORIES BASED ON PREDEFINED CRITERIA; CATEGORIZING WITH STICKY NOTES; CATEGORIZING QUESTIONS AT A LAUNCH MEETING; SELECTING HIGH-PRIORITY ITEMS FROM A LONG LIST METHODS; FORMATS; TEN COMMON TACTICS; FOR MISHANDLING A LENGTHY LIST; 8 FACILITATING OPEN DISCUSSION; FACILITATING OPEN DISCUSSION; INTRODUCTION; FACILITATING OPEN DISCUSSION; ORGANIZING THE FLOW OF A DISCUSSION; TECHNIQUES FOR BROADENING PARTICIPATION; HELPING INDIVIDUALS MAKE THEIR POINTS; MANAGING DIVERGENT PERSPECTIVES; STARTING AND ENDING OPEN DISCUSSION; CONCLUSION; 9 ALTERNATIVES TO OPEN DISCUSSION; MANAGING GROUP ENERGY; INTRODUCTION; GROUP ENERGY IN EVERYDAY LIFE; A KEY INSIGHT FOR MANAGING GROUP ENERGY; LISTING IDEAS; RECOMMENDED USES; PROCEDURE
• Sommario/riassunto: Unleash the transformative power of face to face groups The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole. This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the