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Record Nr. |
UNINA9910820347503321 |
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Autore |
Ikeler Peter |
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Titolo |
Hard sell : work and resistance in retail chains / / Peter Ikeler |
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Pubbl/distr/stampa |
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Ithaca, New York : , : ILR Press, , 2016 |
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©2016 |
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ISBN |
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1-5017-0663-2 |
1-5017-0608-X |
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Descrizione fisica |
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1 online resource (239 pages) |
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Collana |
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Studies of the Weatherhead East Asian Institute, Columbia University |
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Disciplina |
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Soggetti |
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Retail trade - United States - Management |
Industrial relations - United States |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Frontmatter -- Contents -- Acknowledgments -- List of Abbreviations -- 1. All Quiet on the Service Front? -- 2. The Making of Big-Box Retail -- 3. The Not-So-Hidden Abode: Work Organization at Macy's and Target -- 4. Carrots, Sticks, and Workers: The Relations of Employment -- 5. A Regime of Contingent Control -- 6. Class Consciousness on the Sales Floor -- 7. Service Worker Organizing -- A Note on Class Consciousness -- References -- Index |
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Sommario/riassunto |
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Along with fast-food workers, retail workers are capturing the attention of the public and the media with the Fight for |
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