1.

Record Nr.

UNINA9910819614403321

Autore

Green Philip <1959->

Titolo

MisLeading indicators : how to reliably measure your business / / Philip Green and George Gabor

Pubbl/distr/stampa

Santa Barbara, Calif. : , : Praeger, , c2012

New York : , : Bloomsbury Publishing (US), , 2024

ISBN

979-84-00-68631-3

979-82-16-11819-0

1-280-56938-7

9786613598981

0-313-39596-9

Edizione

[1st ed.]

Descrizione fisica

1 online resource (300 p.)

Altri autori (Persone)

GaborGeorge

Disciplina

658.0072/7

Soggetti

Economic indicators

Management - Statistical methods

Performance - Statistical methods

Work measurement

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

What indicators indicate -- Measuring accurately with instruments -- Rating, scoring, and ranking reliably -- How people react to measurements -- Why performance dashboards mislead -- Focusing employees with measurements -- Going against the flow: navigating changing data streams -- How averages distort indicators -- Opposing views: are you being misled? -- Misleading ourselves with measurements of risk.

Sommario/riassunto

This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong.