1.

Record Nr.

UNINA9910818043403321

Autore

Rosenfield Maxine

Titolo

Counselling by telephone / / Maxine Rosenfield

Pubbl/distr/stampa

London ; ; Thousand Oaks, Calif., : Sage Publications, 1997

ISBN

1-4462-2205-5

1-4462-6465-3

Edizione

[1st ed.]

Descrizione fisica

1 online resource (viii, 145 p.)

Collana

Professional skills for counsellors

Disciplina

362.20425

Soggetti

Counseling

Hotlines (Counseling)

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 134-136) and index.

Nota di contenuto

Cover; Contents; Foreword; Acknowledgements; Introduction; Chapter 1 - What is Counselling by Telephone?; Chapter 2 - Skills and Attitudes Needed when Counselling by Telephone; Chapter 3 - Training, Supervision and Quality Control; Chapter 4 - Theoretical Orientations; Chapter 5 - The Counsellor-Client Relationship; Chapter 6 - Telephone Group Work; Chapter 7 - Technology and Counselling by Telephone; Chapter 8 - Counselling by Other Media; Appendix of Addresses; References; Index

Sommario/riassunto

In 'Counselling by Telephone', Maxine Rosenfield explores the essential skills needed to carry out effective telephone counselling, which are necessarily distinct from those involved in face-to-face counselling.