1.

Record Nr.

UNINA9910816717803321

Autore

Borins Sandford

Titolo

Digital state at the leading edge / / Sandford Borins [and four others]

Pubbl/distr/stampa

Toronto, [Canada] ; ; Buffalo, [New York] ; ; London, [England] : , : University of Toronto Press, , 2007

©2007

ISBN

1-4426-9120-4

0-8020-9490-2

9786612014451

1-282-01445-5

1-4426-8546-8

Descrizione fisica

1 online resource (458 p.)

Collana

Institute of Public Administration of Canada Series in Public Management and Governance

Disciplina

351.710285

Soggetti

Internet in public administration - Canada

Information technology - Government policy - Canada

Internet in public administration

Information technology - Government policy

Electronic books.

Canada

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

"IPAC IAPC".

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Conceptual framework / Sandford Borins -- The government of Canada : government on-line and citizen-centred service / David Brown -- What keeps a CIO awake at night? Evidence from the Ontario government / Sandford Borins -- Beyond bubble gum and goodwill : integrating service delivery / Kenneth Kernaghan -- Citizen relationship management in Canadian cities : starting to dial / Nick Bontis -- Mining the nation's intellectual capital : knowledge management in government / Nick Bontis -- Moving beyond politics as usual? Online campaigning ; Making political connections : IT and legislative life / Kenneth Kernaghan -- E-consultation : technology at the interface between civil society and government ; Digital leadership : the human face of IT / Sandford Borins and David Brown -- Evolution or



revolution? E-government in the United States / Fred Thompson -- Don't try this at home : lessons from England / Perri -- Is IT transforming government? Evidence and lessons from Canada / Sandford Borins.

Sommario/riassunto

Digital State at the Leading Edge is the first attempt to take a comprehensive view of the impact of IT upon the whole of government, including politics and campaigning, public consultation, service delivery, knowledge management, and procurement.