1.

Record Nr.

UNINA9910816643303321

Autore

Marc Alexandre <1956->

Titolo

Delivering services in multicultural societies / / Alexandre Marc

Pubbl/distr/stampa

Washington, D.C. : , : World Bank, , 2010

ISBN

1-282-46255-5

9786612462559

0-8213-8084-2

Descrizione fisica

xv, 98 pages ; ; 23 cm

Collana

New frontiers of social policy

Disciplina

362.84

Soggetti

Minorities - Services for

Minorities - Social conditions

Multiculturalism

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Cover; Title Page; Copyright; Contents; Acknowledgments; About the Author; Abbreviations; Chapter 1: Introduction: Culture and Services; Chapter 2: Cultural Diversity and Public Policy; Chapter 3: Cultural Diversity and Service Delivery; Chapter 4: Designing and Implementing Policies That Support Cultural Diversity in Service Delivery; Chapter 5: Adapting Services to a Diverse Society; Appendix: What Is Cultural Identity?; Bibliography; Index; Back cover

Sommario/riassunto

The last twenty years has witnessed a growing recognition of the importance of considering cultural and ethnic diversity in the design and implementation of development programs. The increasing cultural diversity of societies throughout the world and the important role of culture in identity formation in a global society create a major challenge for national and local governments in ensuring social cohesion and inclusion. This book reviews recent approaches in taking into account cultural diversity in delivery of basic services. It first discusses the idea that supporting cultural diversity ca