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Record Nr.

UNINA9910816403603321

Autore

Rubin Rhea Joyce

Titolo

Demonstrating results : using outcome measurement in your library / / Rhea Joyce Rubin for the Public Library Association

Pubbl/distr/stampa

Chicago, : American Library Association, c2006

ISBN

0-8389-9846-1

Edizione

[1st ed.]

Descrizione fisica

1 online resource (179 p.)

Collana

PLA results series

Disciplina

025.1

Soggetti

Library planning

Library planning - United States

Public libraries - Planning

Public libraries - United States - Planning

Public services (Libraries) - Evaluation

Public services (Libraries) - United States - Evaluation

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

What, when, and why of outcome measurement -- Determine outcomes -- Make the outcomes measurable -- Design the data plan -- Prepare for implementation -- Make the most of your results.

Sommario/riassunto

Library services and programs that not only meet goals but can also demonstrate these results are more likely to secure repeat funding. By evaluating and presenting outcomes, libraries can document the positive work they do in a concrete way and gain financial support. According to Planning for Results expert Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome me