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Record Nr. |
UNINA9910815205003321 |
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Autore |
Osterwalder Alexander |
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Titolo |
Value proposition design / / written by Alex Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith ; designed by Trish Papadakos |
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Pubbl/distr/stampa |
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Hoboken, New Jersey : , : Wiley, , [2014] |
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ISBN |
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1-118-96807-7 |
1-118-96805-0 |
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Descrizione fisica |
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xxv, 290 pages : illustrations (black and white, and colour) ; ; 19 x 25 cm |
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Collana |
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Disciplina |
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Soggetti |
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Customer services - Management |
Quality control |
Production management - Quality control |
Business planning |
Strategic planning |
Customer relations |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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"How to create products and services customers want. Get started with...". |
Includes index. |
Formerly CIP. |
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Nota di contenuto |
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Canvas. Customer profile ; Value map ; Fit -- Design. Prototyping possibilities ; Starting points ; Understanding customers ; Making choices ; Finding the right business model ; Designing in established organizations -- Test. What to test ; Testing step-by-step ; Experiment library ; Bringing it all together -- Evolve. Create alignment ; measure & monitor ; Improve relentlessly ; Reinvent yourself constantly ; Taobao : reinventing (e)-commerce. |
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Sommario/riassunto |
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The book will help you understand the patterns of great value propositions, get closer to customers, and avoid wasting time with ideas that won't work. You'll learn the simple but comprehensive process of designing and testing value propositions, taking the guesswork out of creating products and services that perfectly match customers' needs and desires. Practical exercises, illustrations and |
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