1.

Record Nr.

UNINA9910815145003321

Autore

Desouza Kevin C. <1979->

Titolo

Engaged knowledge management : engagement with new realities / / Kevin C. Desouza and Yukika Awazu

Pubbl/distr/stampa

Houndmills, Basingstoke, Hampshire ; ; New York, : Palgrave Macmillan, 2005

ISBN

1-280-28310-6

9786610283101

0-230-00607-8

Edizione

[1st ed. 2005.]

Descrizione fisica

1 online resource (XIV, 240 p.)

Altri autori (Persone)

AwazuYukika <1970->

Disciplina

658.4/038

Soggetti

Knowledge management

Organizational effectiveness

Commitment (Psychology)

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di bibliografia

Includes bibliographical references (p. 219-224) and index.

Nota di contenuto

Cover -- Contents -- List of Tables and Figures -- Preface -- Acknowledgements -- 1 Introduction -- 2 Engaging Tensions of Knowledge Management Control -- 3 Engaging with Missing Knowledge Management Capabilities -- 4 Engaging the Knowledge Chiefs -- 5 Engaging with Distributed Knowledge Management -- 6 Engaging Knowledge Management in Strategic Alliances -- 7 Engaging with Customer Knowledge Management -- 8 Engaging to Construct Knowledge Markets -- 9 Engaging to Calibrate Knowledge Management Systems -- 10 The Future of Engaged Knowledge Management -- Appendix: Two Commentaries on Knowledge Security Issues -- Notes -- Index.

Sommario/riassunto

The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others. The authors take a pragmatic approach to knowledge management and present the material in a



jargon free and accessible way.