1.

Record Nr.

UNINA9910814918003321

Autore

Belker Loren B

Titolo

The first-time manager / / Loren B. Belker, Jim McCormick, and Gary S. Topchik

Pubbl/distr/stampa

New York, : AMACOM, 2012

ISBN

1-62198-336-6

0-8144-1784-1

Edizione

[6th ed.]

Descrizione fisica

1 online resource (241 p.)

Altri autori (Persone)

McCormickJim

TopchikGary S

Disciplina

658.3/02

Soggetti

Supervision of employees

Office management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

The road to management -- Starting out -- Building trust and confidence -- Show your appreciation -- Being an active listener -- The new manager's job and pitfalls to avoid -- Dealing with your superiors -- Choosing a managerial style of your own -- Building a team dynamic -- Managing problem employees -- Hiring and interviewing -- Training team members -- Managing change : dealing with resistance -- Disciplining the employee -- "Oh my God! I can't fire anyone!" -- Having a legal awareness -- No secrets -- The human resources department -- The current state of loyalty -- Is there such a thing as motivation? -- Understanding risk inclination -- Encouraging initiative and innovation -- Improving outcomes -- The generation gap -- Writing job descriptions -- Doing performance appraisals -- Salary administration -- Having emotional intelligence -- Developing a positive self-image -- Managing your own time -- The written word -- The grapevine -- Your best friend : delegation -- A sense of humor -- Managing, participating in, and leading meetings -- Taking center stage : the role of public speaking in your career -- Coping with stress -- Having balance in your life -- A touch of class.

Sommario/riassunto

More than a quarter of a million copies sold!