Public sector transformation through e-government : experiences from Europe and North America / / edited by Vishanth Weerakkody and Christopher G. Reddick

• Record Nr.: UNINA9910814093903321
• Pubbl/distr/stampa: New York : , : Routledge, , 2013
• ISBN: 0-203-09668-1; 1-283-84149-5; 1-136-21926-9
• Descrizione fisica: 1 online resource (273 p.)
• Collana: Routledge studies in innovation, organization and technology ; ; 26
• Altri autori (Persone): ReddickChristopher G; WeerakkodyVishanth
• Disciplina: 352.3/802854678
• Soggetti: Public administration - Technological innovations; Internet in public administration; Public administration - Technological innovations - Europe; Internet in public administration - Europe; Public administration - Technological innovations - North America; Internet in public administration - North America
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Cover; Public Sector Transformation through E-Government; Title Page; Copyright Page; Table of Contents; List of Figures; List of Tables; 1 Public Sector Transformation through E-Government; PART I Transformational E-Government; 2 Open Government as a Vehicle for Government Transformation; 3 E-Government and the Evolution of Service Canada: Transformation or Stagnation?; 4 Transformative E-Government and Public Service: Public Libraries in Times of Economic Hardship; 5 A Green Revolution: Innovation and Transformation in the Use of ICT by the Irish Department of Agriculture; 6 Bridging E-Government and Performance in the Italian Public Sector7 Identifying Core Capabilities for Transformational Local Digital Government: A Preliminary Conceptual Model; PART II Benefirts and Barriers to Transformation; 8 Examining Successful Public Sector Electronic Services in Finland; 9 Identifying Online Citizens: ; Understanding the Trust Problem; 10 Profiling E-Participation Research in Europe and North America: A Bibliometric Analysis about Articles Published; 11 Rational Choice Theory: Using the Fundamentals of Human Behavior to Tackle the Digital Divide; 12 E-Government for All: From Improving Access to Improving the Lives of the DisadvantagedPART III T-Government and Public Service Delivery; 13 Collaborative Government: E-Enabled Interagency Collaboration as a Means for Government Process Redesign; 14 Diffusion of Personalized Services among Dutch Municipalities: Evolving Channels of Persuasion; 15 E-Government Adoption of XBRL: A U.K./U.S. Comparison; 16 E-Government Implementation in Times of Change: The Role of Shared Services in Transforming Government; 17 E-Strategic Management Lessons from Greece; 18 State Response to Obama's Broadband Access Policy: A Study in Policy ImplementationContributors; Index
• Sommario/riassunto: Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government's potential to transform public services from a theoretical perspective, and provides practica