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Record Nr. |
UNINA9910814010803321 |
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Autore |
Johnson Judy |
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Titolo |
Switchpoints : culture change on the fast track for business success / / Judy Johnson ... [et al.] |
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Pubbl/distr/stampa |
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Hoboken, N.J., : John Wiley & Sons, c2008 |
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ISBN |
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9786611836986 |
9780470449431 |
0470449438 |
9781119198048 |
1119198046 |
9781281836984 |
1281836982 |
9780470407301 |
0470407301 |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (290 p.) |
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Classificazione |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Railroads - Canada - History |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 241) and index. |
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Nota di contenuto |
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SwitchPoints: Culture Change on the Fast Track For Business Success; Contents; List of Illustrations; Foreword; Preface; Acknowledgments; Introduction: A Broken Culture; Part I: BUILDING ONE OF NORTH AMERICA'S TOP RAILROADS; Part II: CLARIFYING THE VISION; Part III: CHOOSING THE RIGHT SWITCHPOINTS; Part IV: SELECTING THE TOOLS FOR CHANGE; Part V: ALIGNING THE SWITCHES; Part VI:ASSESSING SWITCHPOINTS' IMPACT; Part VII: SPIKING THE SWITCHES; Part VIII: LEARNING FROM OUR JOURNEY; Notes; About the Authors; About the Companies; Index |
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Sommario/riassunto |
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SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years-becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the |
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