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Record Nr. |
UNINA9910813375203321 |
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Autore |
Boyd David <1954-> |
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Titolo |
Understanding the construction client / / David Boyd and Ezekiel Chinyio |
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Pubbl/distr/stampa |
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Oxford ; ; Malden, MA, : Blackwell, 2006 |
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ISBN |
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9786611321536 |
9781281321534 |
1281321532 |
9780470759561 |
0470759569 |
9780470759530 |
0470759534 |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (330 p.) |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Communication in the building trades |
Construction industry - Customer services |
Consumer behavior |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and indexes. |
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Nota di contenuto |
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Understanding the Construction Client; Contents; Foreword; Preface: buildings are not about building!; Chapter 1 Clients in Perspective; Chapter 2 A Model of Clients; Chapter 3 The Client at Rest; Chapter 4 The Client in Change; Chapter 5 Property Developers as Clients; Chapter 6 Supermarkets as Clients; Chapter 7 NHS Acute Trusts as Clients; Chapter 8 Governments as Clients; Chapter 9 Airports as Clients; Chapter 10 Housing Associations as Clients; Chapter 11 A Toolkit for Engagement; Chapter 12 Postscript; Appendix: The Interviewees; Author Index; Subject Index; |
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Sommario/riassunto |
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This book breaks new ground by creating a framework to understand clients' actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients' businesses so that a more effective |
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