1.

Record Nr.

UNINA9910813011903321

Autore

Levett James M. <1949->

Titolo

Using ISO 9001 in healthcare : applications for quality systems, performance improvement, clinical integration, and accreditation / / James M. Levett,  Robert G. Burney

Pubbl/distr/stampa

Milwaukee, Wisconsin : , : ASQ Quality Press, , 2011

ISBN

0-87389-547-9

0-87389-548-7

600-00-4923-4

Descrizione fisica

1 online resource (144 p.)

Disciplina

362.1068/4

Soggetti

Medical care - Standards

Medical care - Quality control

Total quality management

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Quality management systems in healthcare : what are they and why are they useful? -- Background and introduction to the ISO family of standards -- Practical aspects of setting up a quality management system : how-to-do-it -- ISO and the culture of a healthcare organization -- Incorporating quality tools and techniques -- Clinical integration as facilitated by a quality management system -- Using ISO 9001 as the foundation for a performance improvement system -- Experience with ISO 9001 in a multi-specialty clinic -- ISO 9001 at the state department -- Experience with ISO 9001 in healthcare organizations -- Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs.