1.

Record Nr.

UNINA9910811990203321

Autore

Palmes Paul C. <1948->

Titolo

Process driven comprehensive auditing : a new way to conduct ISO 9001:2000 internal audits / / Paul C. Palmes

Pubbl/distr/stampa

Milwaukee, Wisconsin : , : ASQ Quality Press, , 2004

©2005

ISBN

0-87389-282-8

600-00-4775-4

Descrizione fisica

1 online resource (148 p.)

Disciplina

657/.458

Soggetti

Auditing, Internal - Quality control

Total quality management - Measurement

ISO 9001 Standard

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

Meet your customer--top management -- Plan, do : the beginning of the PDCA cycle -- Check, act and the process model : completing the cycle -- PDCA as a process : making the most of a good plan -- Integrating ISO 9001:2000 : systems and their processes -- ISO 9001:2000 Section 4.1 and PDCA : the big picture -- Imagining an ISO 9001:2000 PDCA audit : what questions would we ask? -- The PDCA audit master : the generic ISO 9001:2000 PDCA audit tool -- Using the PDCA guide : adding ISO 9001:2000 PDCA specifics.