1.

Record Nr.

UNINA9910811548403321

Autore

Hörnle Julia <1970->

Titolo

Cross-border internet dispute resolution / / Julia Hörnle [[electronic resource]]

Pubbl/distr/stampa

Cambridge : , : Cambridge University Press, , 2009

ISBN

1-107-20166-7

9786612058516

0-511-50773-9

1-282-05851-7

0-511-50839-5

0-511-50478-0

0-511-50905-7

0-511-50692-9

Descrizione fisica

1 online resource (xxxii, 286 pages) : digital, PDF file(s)

Classificazione

86.09

Disciplina

343.09/944

Soggetti

Electronic commerce - Law and legislation

Dispute resolution (Law) - Automation

Due process of law

Electronic commerce - Law and legislation - Great Britain

Dispute resolution (Law) - Great Britain

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Title from publisher's bibliographic system (viewed on 05 Oct 2015).

Nota di bibliografia

Includes bibliographical references (p. 264-273) and index.

Nota di contenuto

Introduction -- The concepts of fairness -- Internet disputes -- ADR and applicable law -- ODR and access -- Arbitration and due process -- Internet disputes and fair arbitration -- A model of dispute resolution for the Internet.

Sommario/riassunto

The internet has the potential to increase the number of cross-border disputes between a wide range of different users. For many internet disputes, the use of Online Dispute Resolution (ODR) becomes critical. ODR uses information technology (such as expert systems) and internet communication applications (such as webforms or web filing platforms) to resolve disputes outside the courts. Although ODR is a progeny of ADR, using some of the same processes such as mediation and



arbitration, ODR is also different in that it adds new and transformative technology and processes. This book sets out the process standards with which ODR, and in particular online arbitration, should comply and shows how these standards can be implemented in the real world. It considers applicable law and enforcement, thus providing a blueprint of how online arbitration processes should be devised.