1.

Record Nr.

UNINA9910811300003321

Autore

Reis Pinheiro Carlos Andre <1940->

Titolo

Heuristics in analytics : a practical perspective of what influences our analytical world / / Carlos Andre Reis Pinheiro, Fiona McNeill

Pubbl/distr/stampa

Hoboken, New Jersey : , : John Wiley & Sons, Inc., , [2014]

©2014

ISBN

1-118-41674-0

1-118-43426-9

1-118-42022-5

Edizione

[1st edition]

Descrizione fisica

1 online resource (254 p.)

Collana

Wiley & SAS business series

Altri autori (Persone)

McNeillFiona

Disciplina

658.4/033

Soggetti

Management - Statistical methods

Decision making - Statistical methods

Business planning - Statistical methods

Heuristic algorithms

System analysis

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Heuristics in Analytics: A Practical Perspective of What Influences Our Analytical World; Copyright; Contents; Preface; Acknowledgments; About the Authors; Chapter 1: Introduction; The Monty Hall Problem; Evolving Analytics; The Business Relevance of Analytics; The Role of Analytics in Innovation; Innovation in a Changing World; Summary; Chapter 2: Unplanned Events, Heuristics, and the Randomness in Our World; Heuristics Concepts; Heuristics in Operations; The Butterfly Effect; Random Walks; The Drunkard's Walk; Probability and Chance; Summary

Chapter 3: The Heuristic Approach and Why We Use It Heuristics in Computing; Heuristic Problem-Solving Methods; Genetic Algorithms: A Formal Heuristic Approach; Foundation of Genetic Algorithms; Initialization; Selection; Reproduction; Termination; Pseudo-Code Algorithm; Benefits of Genetic Algorithms; Influences in Competitive Industries; Genetic Algorithms Solving Business Problems; Summary; Chapter 4: The Analytical Approach; Introduction to Analytical



Modeling; The Competitive-Intelligence Cycle; Data; Information; Knowledge; Intelligence; Experience; Summary

Chapter 5: Knowledge Applications That Solve Business Problems Customer Behavior Segmentation; Collection Models; Insolvency Segmentation; Collection Notice Recovery; Anticipating Revenue from Collection Actions; Insolvency Prevention; Bad-Debt Classification; Avoiding Taxes; Fraud-Propensity Models; New Fraud Detection; Classifying Fraudulent Usage Behavior; Summary; Chapter 6: The Graph Analysis Approach; Introduction to Graph Analysis; Graphs Structures, Network Metrics, and Analyses Approaches; Network Metrics; Types of Subgraphs; Summary; Chapter 7: Graph Analysis Case Studies

Case Study: Identifying Influencers in Telecommunications Background in Churn and Sales; Internal Networks; Customer Influence; Customer Influence and Business Event Correlation; Possible Business Applications and Final Figures in Churn and Sales; Case Study: Claim Validity Detection in Motor Insurance; Background in Insurance and Claims; Network Definition; Participant Networks; Group Analysis; Identifying Outliers; Final Figures in Claims; Visualizing for More Insight; Final Figures in Insurance Exaggeration; Case Study: Fraud Identification in Mobile Operations

Background in Telecommunications Fraud Social Networks and Fraud; Community Detection; Finding the Outliers within Communities; Rules and Thresholds for Community Outliers; Fraudster Visualization; Final Figures in Fraud; Summary; Chapter 8: Text Analytics; Text Analytics in the Competitive-Intelligence Cycle; Information Revisited; Knowledge Revisited; Linguistic Models; Text-Mining Models; Intelligence Revisited; Experience Revisited; Summary; Bibliography; Index

Sommario/riassunto

A practical guide to deploying mathematical and statistical models when performing analytics The Heuristics in Analytics describes analytic processes and how they fit into the heuristic world around us. In spite of the strong heuristic characteristics of the analytical processes, this important book emphasizes the need to have the proper tools to engage analytics. It describes the analytical process from the exploratory analysis in respect to business scenarios and corporate environments, to model developments; and from statistics, probability, stochastic, mathematics, and arti