E-commerce hosting solutions guide using WebSphere Commerce V5.5 business edition / / [Chris McCollum ... et al.]

• Record Nr.: UNINA9910810923603321
• Pubbl/distr/stampa: Research Triangle Park, NC, : IBM, International Technical Support Organization, 2004
• Edizione: [1st ed.]
• Descrizione fisica: xxii, 958 p. : ill
• Collana: IBM redbooks
• Altri autori (Persone): McCollumChris
• Disciplina: 658.8/4/0285
• Soggetti: Electronic commerce - Computer programs; Web sites - Management; Business enterprises - Computer programs
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: "SG24-7018-00."; "May 2004."
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Part 1 Introduction to hosting -- Chapter 1. Introduction -- 1.1 Our objectives -- 1.2 Conventions used in this book -- 1.3 Target audience of this IBM Redbook -- 1.3.1 Roles and skills -- 1.3.2 Matching topics in this book to roles and skills -- 1.4 For more information -- 1.4.1 IBM WebSphere Commerce product documentation -- 1.4.2 Web sites -- 1.4.3 IBM Redbooks -- Chapter 2. Hosting model in WebSphere Commerce V5.5 -- 2.1 Overview -- 2.2 eSite.sar -- 2.2.1 eSite Hub -- 2.2.2 Organization structure -- 2.2.3 SAR deployment -- 2.3 Store directory -- Part 2 ITSO hosting example -- Chapter 3. Applying Patterns -- 3.1 Patterns for e-business -- 3.1.1 Patterns for e-business overview -- 3.1.2 Example of pattern usage -- 3.2 Pattern application for an e-commerce site -- 3.3 The hosting composite pattern -- 3.3.1 Composite patterns -- 3.3.2 Electronic commerce composite pattern -- 3.3.3 Sell-side hub composite pattern -- 3.3.4 Hosting composite pattern -- Chapter 4. Requirements analysis -- 4.1 Overview -- 4.1.1 Definition of key terms -- 4.1.2 How to gather requirements -- 4.2 High-level business description -- 4.3 Business goals -- 4.4 Assumptions -- 4.5 Existing environment -- ; 4.5.1 Business perspective -- 4.5.2 IT perspective -- 4.6 Functional requirements -- 4.6.1 Catalog subsystem -- 4.6.2 Member subsystem -- 4.6.3 Order subsystem -- 4.6.4 Marketing subsystem -- 4.7 Non-functional requirements -- 4.7.1 Capacity and performance -- 4.7.2 Availability -- 4.7.3 Security -- 4.7.4 Systems management -- 4.7.5 Scalability -- 4.7.6 Maintainability -- 4.7.7 Manageability -- 4.7.8 System usability -- 4.7.9 Data integrity and failure recovery -- 4.8 Standards and policies -- 4.8.1 Business standards.; 4.8.2 Platform standards -- 4.8.3 Application standards -- 4.8.4 Technical standards -- Chapter 5. Solution design -- 5.1 System context -- 5.2 System architecture -- 5.3 Component model -- 5.3.1 Web server -- 5.3.2 WebSphere Application Server -- 5.3.3 Database Server -- 5.3.4 WebSphere Commerce Server -- 5.3.5 WebSphere Commerce Payments Server -- 5.4 Store navigation -- 5.4.1 B2C asset store -- 5.4.2 B2B asset store -- 5.5 Shared catalog hierarchy -- 5.6 Site organizational hierarchy -- Chapter 6. Detailed design -- 6.1 Overview -- 6.2 New storefront style and template -- 6.2.1 Overview -- 6.2.2 Prerequisites -- 6.2.3 Steps -- 6.3 New e-Marketing Spot -- 6.3.1 Overview -- 6.3.2 Prerequisites -- 6.3.3 Steps -- 6.4 Customized store directory -- 6.4.1 Overview -- 6.4.2 Prerequisites -- 6.4.3 Steps -- 6.5 Dynamic text messages -- 6.5.1 Overview -- 6.5.2 Prerequisites -- 6.5.3 Steps -- 6.6 New asset store -- 6.6.1 Overview -- 6.6.2 Prerequisites -- 6.6.3 Steps -- 6.7 Custom shopcart display -- 6.7.1 Overview -- 6.7.2 Prerequisites -- 6.7.3 Steps -- 6.8 New coupon promotion -- 6.8.1 Overview -- 6.8.2 Prerequisites -- 6.8.3 Steps -- 6.9 Custom accelerator menu -- 6.9.1 Overview -- 6.9.2 Prerequisites -- 6.9.3 Steps -- 6.10 Custom registration menus -- 6.10.1 Overview -- 6.10.2 Prerequisites -- 6.10.3 Steps -- Part 3 Manage the ITSO hosting example -- Chapter 7. Development guidelines -- 7.1 Development methodology -- 7.1.1 Definitions -- 7.1.2 Overview -- 7.1.3 Using the methodology -- 7.2 Development environment -- 7.2.1 WebSphere Commerce Studio overview -- 7.2.2 Team development environment overview -- 7.2.3 Build environment overview -- 7.2.4 Deployment overview -- 7.3 Build and deploy process -- 7.3.1 Overview -- 7.3.2 Build procedure -- Chapter 8. Publish the SAR and create stores -- 8.1 Publish procedure -- 8.1.1 Loading the eSite model.; 8.1.2 Publishing the eSite SAR -- 8.2 Administrative tasks -- 8.2.1 Configure Scheduler jobs -- 8.2.2 Configure e-mail -- 8.2.3 Code correction -- 8.3 Create organizations and users -- 8.3.1 Add the additional role of Seller to the Asset Store Organization -- 8.3.2 Create the eSite Hub organization administrator -- 8.3.3 Add roles to the newly created eSite Hub administrator -- 8.3.4 Create one or more new seller organizations -- 8.3.5 Create one or more new buyer organizations (B2B only) -- 8.3.6 Approve the requests for new seller and buyer organizations -- 8.3.7 Add Roles to newly created administrative users -- 8.4 Create stores -- 8.4.1 Store Creation Wizard -- 8.4.2 Setting up WebSphere Commerce Payments for your store -- 8.4.3 Assigning WebSphere Commerce Payments access roles -- 8.4.4 Open the store -- Chapter 9. ITSO sample code -- 9.1 Overview -- 9.2 New storefront style and template -- 9.2.1 Prerequisites -- 9.2.2 Deployment -- 9.2.3 Usage -- 9.3 New e-Marketing Spot -- 9.3.1 Overview -- 9.3.2 Prerequisites -- 9.3.3 Deployment -- 9.3.4 Usage -- 9.4 Customized store directory -- 9.4.1 Overview -- 9.4.2 Prerequisites -- 9.4.3 Deployment -- 9.4.4 Usage -- 9.5 Dynamic text messages -- 9.5.1 Overview -- 9.5.2 Prerequisites -- 9.5.3 Deployment -- 9.5.4 Usage -- 9.6 New asset store -- 9.6.1 Overview -- 9.6.2 Prerequisites -- 9.6.3 Deployment -- 9.6.4 Usage -- ; 9.7 Custom shopcart display -- 9.7.1 Overview -- 9.7.2 Prerequisites -- 9.7.3 Deployment -- 9.7.4 Usage -- 9.8 New coupon promotion -- 9.8.1 Prerequisites -- 9.8.2 Deployment -- 9.8.3 Usage -- 9.9 Custom accelerator menus -- 9.9.1 Overview -- 9.9.2 Prerequisites -- 9.9.3 Deployment -- 9.9.4 Usage -- 9.10 Custom registration menus -- 9.10.1 Overview -- 9.10.2 Prerequisites -- 9.10.3 Deployment -- 9.10.4 Usage -- Chapter 10. Manage the site -- 10.1 Tools -- 10.1.1 Configuration Manager.; 10.1.2 Administration Console -- 10.1.3 eSite Hub -- 10.2 Tasks -- 10.2.1 Getting started -- 10.2.2 Organization administration -- 10.2.3 Payments administration -- 10.2.4 Catalog Administration -- 10.2.5 Monitor performance -- 10.2.6 Dynamic Caching -- 10.2.7 Database cleanup -- 10.2.8 Logging and tracing -- Chapter 11. Manage the hub -- 11.1 Overview -- 11.1.1 Roles -- 11.1.2 Access -- 11.2 eSite Hub -- 11.2.1 Hub menu -- 11.2.2 Hosting menu -- 11.2.3 Reports menu -- 11.3 eSite Catalog Asset Store -- 11.3.1 Product Management -- 11.3.2 Categories -- 11.3.3 Find Catalog Entries -- 11.3.4 Find Categories -- 11.3.5 Find Bundles or Kits -- 11.3.6 Find Merchandising Associations -- 11.4 B2B eSite Asset Store -- 11.4.1 Customer Profiles -- 11.4.2 Campaigns -- 11.4.3 Campaign Initiatives -- 11.4.4 e-Marketing Spots -- 11.4.5 Ad Copy -- 11.5 eSite Store Front Asset Store -- 11.5.1 Customer Profiles -- 11.5.2 Campaigns -- 11.5.3 Campaign Initiatives -- 11.5.4 e-Marketing Spots -- 11.5.5 Ad Copy -- Chapter 12. Manage a B2C store -- 12.1 Create the seller organization and administrator -- 12.2 Log on as the eSite Hub store administrator -- 12.3 Store administrator tasks -- 12.3.1 Store: Open/Close -- 12.3.2 Store: Replacing the eSite Hub store default information -- 12.3.3 Store: Changing store profile information -- 12.3.4 Store: Changing text on store pages &amp -- notification messages -- 12.3.5 Store: Uploading the store logo -- 12.3.6 Store: Changing store style -- 12.3.7 Store: Manage Files -- 12.3.8 Store: Change Flow -- 12.3.9 Store: Change Shipping -- 12.3.10 Store: Change Tax -- 12.3.11 Store: Payment Settings -- 12.3.12 Store: Message Type Configuration -- 12.3.13 Store: Reports Delivery Settings -- 12.3.14 Store: Fulfillment Centers -- 12.4 Marketing -- 12.4.1 Marketing: Customer Profiles -- 12.4.2 Marketing: Campaigns.; 12.4.3 Marketing: Campaign Initiatives -- 12.4.4 Marketing: E-Marketing Spots -- 12.4.5 Marketing: Ad Copy -- 12.5 Merchandise -- 12.5.1 Merchandise: product management -- 12.5.2 Merchandise: Categories -- 12.5.3 Merchandise: Find Catalog Entries -- 12.5.4 Merchandise: Find Categories -- 12.5.5 Merchandise: Find Bundles or Kits -- 12.5.6 Merchandise: Find Merchandising Associations -- 12.5.7 Merchandise: Catalog Filter -- 12.5.8 Merchandise: Catalog Import -- 12.5.9 Merchandise: Expected Inventory -- 12.5.10 Merchandise: Vendors -- 12.5.11 Merchandise: Auctions -- 12.5.12 Merchandise: Find Auctions -- 12.5.13 Merchandise: Auction Styles -- 12.5.14 Merchandise: Bid Rules -- 12.5.15 Merchandise: Coupon Promotions -- 12.5.16 Merchandise: Product Promotions -- 12.5.17 Merchandise: Order Promotions -- 12.6 Operations -- 12.6.1 Operations: Create New Customer -- 12.6.2 Operations: Find Customer -- 12.6.3 Operations: Update Customer Details -- 12.6.4 Operations: Reset Customer Password -- 12.6.5 Operations: Find Orders -- 12.6.6 Operations: Place Guest Order -- 12.6.7 Operations: Auctions -- 12.6.8 Operations: Send Order E-mail Notification -- 12.6.9 Operations: Change Order Details -- 12.6.10 Operations: Add Order Comments -- 12.6.11 Operations: Cancel Order -- 12.6.12 Operations: Find a Pick Batch -- 12.6.13 Operations: Create a Pick Batch -- 12.6.14 Operations: Print a Pick Ticket -- 12.6.15 Operations: Print a Packing ; Slip -- 12.6.16 Operations: Generate Shipping Exceptions Report -- 12.6.17 Operations: Find Releases Ready to Ship -- 12.6.18 Operations: Create Package -- 12.6.19 Operations: Change Package -- 12.6.20 Operations: Delete Package -- 12.6.21 Operations: Confirm Release Shipped -- 12.6.22 Operations: Find a Return -- 12.6.23 Operations: Create a Return -- 12.6.24 Operations: Find Expected Inventory.; 12.6.25 Operations: Create Expected Inventory.
• Sommario/riassunto: This IBM Redbooks publication provides IT architects, IT specialists, and administrators with the critical knowledge to design, develop, implement, deploy, and manage a WebSphere Commerce V5.5 hosting site with multiple stores. This book includes: - An introduction to the WebSphere Commerce hosting model and the hosting composite pattern - An ITSO hosting example, including a business requirements analysis and solution design. - How to implement a team development environment, customize a store profile, and build, deploy, and manage multiple stores. - How to manage a hosting hub, hub organization, and hosted stores. - How to manage a hosted B2B store and organizations. - How to manage a hosted B2C store and organizations. The appendixes include procedures and tips for WebSphere Commerce implementation, WebSphere Commerce Studio implementation, common procedures, and error handling scenarios. Please note that the additional material referenced in the text is not available from IBM.