1.

Record Nr.

UNINA9910810103703321

Autore

Nixon Peter

Titolo

Dialogue gap : why communication isn't enough and what we can do about it, fast

Pubbl/distr/stampa

Singapore, : John Wiley & Sons, 2012

ISBN

9786613620354

9781118157862

1118157869

9781119199182

1119199182

9781280590528

1280590521

9781118157848

1118157842

Edizione

[1st edition]

Descrizione fisica

1 online resource (402 p.)

Disciplina

658.4052

Soggetti

Interpersonal communication

Oral communication

Business communication

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Dialogue Gap: Why Communication Isn't Enough and What We Can Do About It, Fast; Contents; Introduction: What Is Dialogue Gap?; Part I: Dialogue Gap; Chapter 1: How Dialogue Gap Arose; Chapter 2: The Implications of Dialogue Gap; Part II: Dialogue Solutions; Chapter 3: How to Get the Right People to Dialogue on the Right Issues; Chapter 4: Dialogue Leader Behaviors; Chapter 5: Dialogue Time and Space; Part III: Dialogue Leadership; Chapter 6: The Cost of Failed Dialogue; Chapter 7: Sustaining Dialogue; Chapter 8: Dialogic Leadership; Conclusion; Appendix A: What Prevents Effective Dialogue?

Appendix B: Organizational Dialogue AssessmentAppendix C: Dialogue Skill Practice Activities; Acknowledgments; About the Author; Index

Sommario/riassunto

The book that bridges the chasm between communication and



understanding in negotiations For years Peter Nixon worked with people from all walks of life, teaching them the art of negotiation. But it soon became apparent that the issue was not negotiation itself, but dialogue between parties. We have become experts at sending information-via email, text message, Internet, TV, and other forms of media, communicating, but not engaging, in an active dialogue defined by collaborative thinking. In Dialogue Gap, Nixon explores this growing disconnect and its significance in an increa