1.

Record Nr.

UNINA9910809541403321

Autore

Shaw Kenneth A (Kenneth Alan), <1941-, >

Titolo

Integrated management of processes and information / / Kenneth A. Shaw

Pubbl/distr/stampa

New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2013

Edizione

[First edition.]

Descrizione fisica

1 online resource (204 p.)

Collana

Quantitative approaches to decision making collection, , 2163-9582

Disciplina

658.4038

Soggetti

Business information services

Information resources management

Decision support systems

Management information systems

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Part of: 2013 digital library.

Nota di bibliografia

Includes bibliographical references (pages 171-176) and index.

Nota di contenuto

Contents -- List of illustrations -- Preface -- Acknowledgments -- Introduction -- 1. Changing role of processes and information -- 2. Nature of information -- 3. Modeling integrated information and processes -- 4. Use and acquisition of information -- 5. Alphabet soup, big data, cloud computing, DSS, ERP, VoIP -- 6. Managerial considerations -- Appendix A. Glossary -- Appendix B. Acronym and symbol definitions -- Appendix C. Excel tips and useful functions -- Notes -- References and bibliography -- Index.

Sommario/riassunto

Each step in a company's manufacturing, service, and information processes uses, creates, supplies, and stores information. In many businesses, the information processes are managed separately from other business processes. However, they should be considered together with other operations in a process to develop more effective and less-expensive methods for acquiring and using that information. Using a conversational tone, the author discusses a number of the procedural and managerial policy considerations for small and large businesses regarding information technology, process management, and business choices. The discussion focuses more on informing the reader about process-oriented concepts and management options available rather than providing specific recommendations regarding which process or



information strategy to use.