Business process transformation / / Varun Grover, M. Lynne Markus, editors

• Record Nr.: UNINA9910808597503321
• Pubbl/distr/stampa: Armonk, N.Y., : M. E. Sharpe, c2008
• ISBN: 1-317-47551-8; 1-315-70599-0; 1-317-47552-6; 1-282-11931-1; 9786612119316; 0-7656-2372-2
• Edizione: [1st ed.]
• Descrizione fisica: 1 online resource (368 p.)
• Collana: Advances in management information systems
• Classificazione: 85.20
• Altri autori (Persone): GroverVarun <1959->; MarkusM. Lynne
• Disciplina: 658.4038; 658.4038011
• Soggetti: Management information systems; Information technology - Management; Workflow - Management
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: First published 2008 by M.E. Sharpe.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: BUSINESS PROCESS TRANSFORMATION; CONTENTS; SERIES EDITOR'S INTRODUCTION; REFERENCES; FOREWORD; CHAPTER 1. CONSOLIDATING KNOWLEDGE ON THE JOURNEY OF BUSINESS PROCESS TRANSFORMATION; INTRODUCTION; PATHWAYS TO KNOWLEDGE ABOUT BUSINESS PROCESS TRANSFORMATION; THE GROVER PATH; THE MARKUS PATH; GAPS IN KNOWLEDGE ABOUT BUSINESS PROCESS TRANSFORMATION; REFERENCES; PART I. TRACING BUSINESS PROCESSES AND TRANSFORMATION; CHAPTER 2. WHATEVER HAPPENED TO BUSINESS PROCESS REENGINEERING?: The Rise, Fall, and Possible Revival of Business Process Reengineering from the Organizing Vision Perspective; CHAPTER 3. BUSINESS PROCESSES: Four PerspectivesPART II: FUNDAMENTAL APPROACHES TO THE ANALYSIS AND REDESIGN OF BUSINESS PROCESSES; CHAPTER 4: THE BUG FIXING PROCESS IN ; PROPRIETARY AND FREE/LIBREOPEN SOURCE SOFTWARE: A Coordination Theory Analysis; CHAPTER 5. TRANSFORMING BUSINESS PROCESS TRANSFORMATION WITH DIAGNOSTIC KNOWLEDGE-BASED TOOLS; PART III. THE ROLE OF INFORMATION TECHNOLOGY IN ORGANIZATIONAL CHANGE; CHAPTER 6. BREAKING THE FUNCTIONAL MIND-SET: The Role of Information Technology; CHAPTER 7. ERP-ENABLED BUSINESS PROCESS REENGINEERING: Implications from Texas Instruments; PART IV. TRANSFORMATION ACROSS ASPECTRUM OF BUSINESS PROCESSESCHAPTER 8. REDESIGNING IT-ENABLED CUSTOMER SUPPORT PROCESSES FOR DYNAMIC ENVIRONMENTS; CHAPTER 9. TRANSFORMING THE NEW PRODUCT DEVELOPMENT PROCESS: Leveraging and Managing Knowledge; CHAPTER 10: BUSINESS NETWORK REDESIGN METHODOLOGIES IN ACTION; PART V. SUCCESS AND FAILURE IN BUSINESS PROCESS TRANSFORMATION; CHAPTER 11. SUCCESSFUL BUSINESS PROCESS TRANSFORMATION AT J.D. EDWARDS; CHAPTER 12. A CASE STUDY OF BUSINESS PROCESS REENGINEERING FAILURE; PART VI. TRENDS AND CHALLENGES IN TRANSFORMING BUSINESS PROCESSES; CHAPTER 13. TRANSFORMING HUMAN RESOURCE PROCESSES THROUGH OUTSOURCING: Enterprise Partnership at BAE SystemsCHAPTER 14. PROBLEMS IN THE TRANSFER OF REENGINEERING EFFORTS: An Illustrative Case; CHAPTER 15. PROCESS MANAGEMENT, TECHNOLOGICAL INNOVATION, AND ORGANIZATIONAL ADAPTATION; EDITORS AND CONTRIBUTORS; SERIES EDITOR; INDEX
• Sommario/riassunto: Featuring contributions from prominent thinkers and researchers, this volume in the Advances in Management Information Systems series provides a rich set of conceptual, empirical, and introspective studies that epitomize fundamental knowledge in th