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Record Nr. |
UNINA9910808147203321 |
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Autore |
Montgomery Jack G |
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Titolo |
Conflict management for libraries : strategies for a positive, productive workplace / / Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard |
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Pubbl/distr/stampa |
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Chicago, : American Library Association, 2005 |
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ISBN |
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0-8389-9349-4 |
0-8389-9822-4 |
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Edizione |
[1st ed.] |
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Descrizione fisica |
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1 online resource (221 p.) |
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Altri autori (Persone) |
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CookEleanor I |
WagnerPatricia Jean |
HubbardGlenda T |
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Disciplina |
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Soggetti |
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Library personnel management |
Conflict management |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Bibliographic Level Mode of Issuance: Monograph |
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Nota di bibliografia |
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Includes bibliographical references (p. 195-201) and index. |
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Nota di contenuto |
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When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management. |
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