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Record Nr. |
UNINA9910807921703321 |
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Autore |
McElligott Greg <1959-> |
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Titolo |
Beyond service : state workers, public policy, and the prospects for democratic administration / / Greg McElligott |
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Pubbl/distr/stampa |
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Toronto, [Ontario] ; ; Buffalo, [New York] : , : University of Toronto Press, , 2001 |
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©2001 |
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ISBN |
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Descrizione fisica |
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1 online resource (351 p.) |
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Collana |
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IPAC Series in Public Management and Governance |
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Disciplina |
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Soggetti |
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Employee-management relations in government - Canada |
Civil service - Canada |
Management - Employee participation - Canada |
Livres numeriques. |
Case studies. |
e-books. |
Electronic books. |
Canada |
Canada Administration Gestion Participation du personnel |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Intro -- Contents -- Acknowledgments -- Abbreviations -- Introduction -- Part 1: The View from the Front Line -- 1 'Appearing to Be in Control' -- 2 Class and Management in the Canadian State -- 3 Beyond Reason: The New Legitimation -- Part 2: Border Disputes -- 4 External Pressures, Internal Needs -- 5 Bargaining and Beyond -- 6 Clients and Consciousness -- 7 Front-Line Workers and Public Policy -- Part 3: Self-Management and Citizenship -- 8 State Workers and Democratic Administration -- Conclusion: Bringing State Workers In -- NOTES -- REFERENCES -- INDEX -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z. |
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Sommario/riassunto |
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"This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - |
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labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshape government services, and inserts front-line workers into state theories, policy debates, and progressive political strategies. He argues that the neglect of these workers makes key state theories incomplete and separates policy-making theory - and practice - from actual state outputs. One consequence is that progressive thinkers and activists have forgone many promising strategic opportunities." "Beyond Service challenges current trends in administrative theory and policy-making, and will be of interest to academics, policy research bodies, union researchers, educators, and, most important, front-line government workers themselves."--Jacket. |
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